Alexandra Benoit
Aesthetician
St. Cloud,FL
Summary
Highly experienced in Sales and Customer Service known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
Diamond Resorts International - Orlando Office
Orlando, FL
03.2021 - 05.2024
- Implemented innovative sales strategies to break into new markets, growing overall company revenue and expanding client base.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Front Desk Receptionist
Mobile Masters
06.2020 - 01.2024
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Organized, maintained and updated information in computer databases.
- Helped office staff prepare reports and presentations for internal or client-related use.
Lead Esthetician
Benefit Cosmetics
12.2017 - 06.2020
- Mentored junior estheticians, improving overall team performance and skill sets.
- Increased repeat clientele through excellent customer service and tailored esthetic services.
- Collaborated with management to develop new protocols, ensuring consistent quality of service across the team.
- Continuously improved professional knowledge by attending industry conferences, workshops, and training events.
- Led promotional events within salon that resulted in increased bookings for services.
- Resolved customer complaints and facilitated conflict resolutions.
Education
Esthetics Diploma - Master Aesthetician
Aveda Institute
Orlando, FL 05.2001 -
Skills
- Pipeline Development
Sales Presentations
Revenue Growth
Exceptional customer service
Cold calling expertise
Attention to Detail
Lead Qualification
Relationship Building
Customer Service
Pipeline Development
Timeline
Inside Sales Representative
Diamond Resorts International - Orlando Office
03.2021 - 05.2024
Front Desk Receptionist
Mobile Masters
06.2020 - 01.2024
Lead Esthetician
Benefit Cosmetics
12.2017 - 06.2020
Esthetics Diploma - Master Aesthetician
Aveda Institute
05.2001 -
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