Alexandra Blackwell
North Platte,NE
Summary
Dynamic Recovery Coach with a proven track record at Peer 2 Peer, enhancing client recovery rates through personalized coaching and effective referral networking. Skilled in crisis intervention and documentation, I excel in fostering teamwork and problem-solving, ensuring clients achieve their treatment goals while maintaining a supportive environment.
Reliable and organized professional with strong ability to manage multiple tasks efficiently and maintain meticulous attention to detail. Demonstrates solid understanding of office operations and proficiency in scheduling, document management, and communication. Committed to streamlining processes and enhancing team productivity.
Overview
1
1
year of professional experience
Work History
Recovery Coach
Peer 2 Peer
05.2022 - 11.2022
- Gathered information about useful resources and helped coordinate referrals.
- Facilitated connections between clients and peer support groups, fostering a strong network for continued success posttreatment.
- Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
- Provided group, family, and individual counseling to support recovery goals.
- Provided crisis intervention services when necessary, connecting clients with appropriate emergency resources as needed.
- Improved client recovery rates by developing personalized coaching plans tailored to individual needs.
Administrative Coordinator
Peer to Peer
07.2022 - 10.2022
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Contributed to a positive work environment by proactively addressing employee concerns and fostering open channels of communication among colleagues.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
Education
Associate of Arts - Criminal Justice
Mid Plains Community College
North Platte, NESkills
- Recovery planning
- Treatment goals
- Referral networking
- Continuing education
- Documentation
- Payment processing
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Scheduling appointments
- Confidential document control
- Office management
- Spreadsheet management
Timeline
Administrative Coordinator
Peer to Peer
07.2022 - 10.2022
Recovery Coach
Peer 2 Peer
05.2022 - 11.2022
Associate of Arts - Criminal Justice
Mid Plains Community College
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