Dynamic property management professional with over ten years of experience delivering impactful results. Recognized for self-motivation and strong initiative, consistently driving projects to completion while fostering team collaboration. Adept at thriving in fast-paced environments, ensuring operational efficiency and success through strategic problem-solving and effective communication. Committed to enhancing property value and tenant satisfaction through innovative management solutions.
Overview
11
11
years of professional experience
Work History
ASSISTANT MANAGER
Willow Bridge Property Company
Dallas, TX
03.2025 - Current
Directed daily operations, maintaining strict adherence to established company policies and procedures
Analyzed existing workflows and introduced improvements to enhance efficiency in property management tasks
Facilitated communication between property management and construction superintendent to enhance tracking of punch-list items and optimize building turnover processes
Performed detailed evaluations of finished units and models to uphold quality standards, ensuring readiness for resident occupancy
Achieved high occupancy rates by conducting engaging property tours for prospective tenants. Streamlined rental application processes, resulting in faster lease agreements. Enhanced tenant quality through rigorous income and background verification
Developed and executed outreach marketing plans, coordinated community events, and directed digital lead efforts to ensure steady traffic growth
ASSISTANT COMMUNITY MANAGER
Greystar Property Management
Dallas, TX
10.2023 - 03.2025
Conducted comprehensive analysis of budgets to uncover opportunities for cost reduction within operational expenditures.
Served as communication liaison to ensure alignment between owner client objectives and management strategies.
Implemented strategies for daily operations and property improvements, prioritizing client and management satisfaction.
Assisted in managing property operations, ensuring compliance with company policies and procedures.
ASSISTANT COMMUNITY MANAGER
Bell Partners Inc
Dallas, TX
04.2023 - 10.2023
Collect rental payments from residents and keep meticulous records of delinquent accounts
Inspect building, vacant units, and common areas regularly to identify repairs needing immediate attention
Increased office organization by creating electronic filing systems and managing confidential information carefully
Work with maintenance staff to complete timely repairs and enhancements
Planned and executed promotional activities to drive community engagement and increase occupancy numbers
AGENCY LICENSING COORDINATOR
Bluecrest Financial Alliances
Dallas, TX
08.2022 - 04.2023
Initiated background checks for onboarding agents
Managed contracting process from initial request to contract endorsement
Responsible for overseeing completion of onboarding process for new agents, training, compensation and benefits training, and applications training
Assisted agency COO/CFO and Vice President
Maintain all hard files for agents and brokers
Agency point of contact for agent licensing
ASSISTANT COMMUNITY DIRECTOR
CWS Apartment Homes
Dallas, TX
09.2015 - 08.2022
Kept updated records of property vacancies and lease renewals to proactively fill open units
Accounts receivable including processing rent checks, miscellaneous income, vendor reimbursement, and vendor commissions
Audited employee files and assisted payroll department
Completed accident reports and kept safety records
Assist in execution of marketing and advertising vacancies
Assisted in management & creation of marketing materials including print and electronic media
Inspected grounds, facilities, and equipment routinely to determine necessity of repairs and maintenance
Solicited and analyzed bids from contractors for repairs, renovations, and maintenance
Directed collection of monthly rental fees and monitored past due accounts
Completed business banking transactions
Analyzed month-end business reports
Provided excellent customer service while embodying company values
Build rapport with residents and prospective residents and followed up on sales leads