Alexandra Bosier-DiSalvo
Austin
Summary
An organized and motivated individual bringing hands-on experience in business operations and client management. Demonstrates adeptness at fostering strategic partnerships, streamlining processes, and enhancing operational efficiency. Strong communication skills with a knack for problem-solving and team collaboration. Previous work has resulted in improved customer satisfaction and significant process optimizations.
Overview
13
13
years of professional experience
Work History
Special Projects Associate
Strait Music Company
Austin
01.2025 - Current
- This is an as-needed, project-based role providing operational, training, and frontline support across multiple departments. Responsibilities vary based on business needs and seasonal demand, with a focus on maintaining continuity, improving organization, and supporting team performance.
- Organized and managed serialized inventory, improving accuracy and accessibility.
- Supported new hire training, ensuring onboarding consistency and readiness.
- Structured and organized the company's WorkRamp Learning Management System, enhancing usability and training delivery.
- Served as Online Rentals Team Lead during high-volume periods, overseeing workflow and supporting team members to meet demand.
- Provided coverage for sales counter team members, ensuring uninterrupted customer service and operations.
- Assisted customers in selecting instruments and accessories.
- Collaborated with team to manage music inventory and supplies.
Accounts Receivable
Strait Music Company
Austin
08.2023 - 12.2024
- Prepare and distribute accurate invoices and statements to school, business and customers.
- Manage aging school, business and customer accounts.
- Resolve customer payment concerns obstacles and questions.
- Prepared detailed summaries of aging accounts during weekly meeting with management.
- Order office supplies company wide.
- Prepare store deposit and balanced cash drawers for daily business.
Band, Orchestra and Print Music Manager
Strait Music Company
Austin
05.2019 - 12.2022
- Expert knowledge on band and orchestra rental program.
- Trained and lead department team of 5-6 on company rental program, high end sales, customer service expectations and inventory/warehouse management.
- Partnered with CEO and COO in creating seasonal master orders.
- Created department training opportunities through vendors.
- Established and executed department training materials.
- Authenticated and executed company wide point of sale training for new hires.
- Collaborated with management team during interview processes for store new hires.
- Worked with vendors to organize and host piano teacher workshops.
- Worked with vendors to organize and host instrument masters classes.
- Managed day to day operations at Violins Etc and introduced Strait Music's company culture, standards and practices.
- Accompanied Director of Education and Education account managers to Texas Music Education Association clinic in 2019, 2021 and 2022 as an exhibitor.
Chairman, Board of Directors
SoCo Women's Chorus
Austin
01.2018 - 05.2021
- Promoted diversity within boardroom by actively recruiting individuals from different backgrounds, industries, and perspectives.
- Implemented chorus mission statement in every decision we made.
- Collaborated closely with fellow board members during choruses first hire of new Artistic Director. We created job description and contract from scratch. As well as conducting interview and onboarding process.
- Lead chorus through pandemic by pivoting our rehearsals and in-person concert to.
- Actively participated in professional development opportunities to stay informed on industry trends and best practices.
- Spearheaded fundraising efforts to secure essential resources for company growth and development.
- Guided executive leadership team through periods of transition, ensuring seamless succession planning processes were in place.
- Mentored new board members, sharing valuable insights and experiences to support their development as effective contributors to the organization's success.
Print Music Manager
Strait Music Company
Austin
01.2016 - 05.2019
- Helped customer and teachers with print music needs for lessons.
- Expert knowledge on inventory in order to provide educated suggestions on customer purchases.
- Created and implemented training material of department.
- Managed team of 2.
- Maintained relationships with print music vendors.
- Ordered and managed company wide print music inventory.
- Organized and hosted piano teacher workshop.
Print Music Lead/Band & Orchestra Associate
Strait Music Company
Austin
11.2012 - 01.2016
- Help customers with day to day print music needs.
- Received print music orders in our database.
- Maintain organization and cleanliness of department.
- Help customer understand and sign up for our instrument rental program.
Education
Diploma -
Crockett High School
Austin, Texas05.2006
Associate of Arts - Business Communication
Austin Community College
Austin, TexasSome College (No Degree) - Vocal Music Education
Northwestern State University
Natchitoches, LouisianaSkills
- Account reconciliation and report preparation
- Customer relationship management
- Training development
- Invoice processing
- Analytical thinking
- Effective communication
- Clerical support
- Telephone etiquette
- Vendor management
- Attention to detail
- Cross-department collaboration
- Customer relations
- Self-motivation
- Team collaboration
- Time management
- Event coordination
- Data entry
- Multitasking and organization
References
References available upon request.
Timeline
Special Projects Associate
Strait Music Company
01.2025 - Current
Accounts Receivable
Strait Music Company
08.2023 - 12.2024
Band, Orchestra and Print Music Manager
Strait Music Company
05.2019 - 12.2022
Chairman, Board of Directors
SoCo Women's Chorus
01.2018 - 05.2021
Print Music Manager
Strait Music Company
01.2016 - 05.2019
Print Music Lead/Band & Orchestra Associate
Strait Music Company
11.2012 - 01.2016
Diploma -
Crockett High School
Associate of Arts - Business Communication
Austin Community College
Some College (No Degree) - Vocal Music Education
Northwestern State University