Alexandra Boyle
Tonawanda,NY
Summary
Driven and ambitious individual who achieved the position of Restaurant Lead at a young age, surpassing expectations for the role. Consistently recognized for compassionate nature, honored with the Kindness Award throughout academic journey.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Lead
Tim Hortons
06.2021 - Current
- Managed daily operations, including scheduling, inventory management, and customer service
- Conducted performance evaluations for team members, identifying areas for improvement and implementing training programs
- Maintained high standards of quality control to ensure customer satisfaction
- Created and maintained budgets, monitoring expenses to meet financial targets
- Resolved customer complaints or issues promptly while maintaining a positive brand image
- Led a team of 10 employees, providing guidance and support to ensure efficient operations.
Babysitter
Self Employed
01.2016 - Current
- Played games, worked on puzzles, and read books to young children including one child with a disability.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
High school diploma -
Sweet Home High School
Amherst, NY06.2021
Skills
- Leadership
- Management
- Restaurant management
- Money handling
- Profit and Loss
- Restaurant experience
- Food Safety Experience
- Labor Cost Analysis
- Strategic Planning
- Recruiting
- Budgeting
- Forecasting
- Money management
Certification
ServSafe
Timeline
Restaurant Lead
Tim Hortons
06.2021 - Current
Babysitter
Self Employed
01.2016 - Current
High school diploma -
Sweet Home High School