Alexandra Brackins
Summary
Skilled lead manager adept at enhancing team performance through coaching and feedback. Known for exceptional communication and negotiation abilities, with a commitment to integrity and adaptability in leadership. Demonstrates a history of implementing solutions that foster organizational improvement.
Overview
10
10
years of professional experience
Work History
Merchandising Lead Manager
Atlantic Bottling Coca Cola Company
09.2023 - Current
- Manage scheduled truckload distributions, skillfully merchandising products on sales floor while emphasizing critical evaluation of product dates to eliminate distribution of outdated products to customers
- Supported resolution of intricate challenges or de-escalations and delivered necessary route assistance and collaborated with cross-functional teams to develop innovative solutions that addressed complex business challenges.
- Built a high-performance team through effective leadership techniques such side by side time spent to evaluate employee performance regularly, offering constructive feedback and creating tailored development plans for continuous improvement.
- Managed multiple high-priority projects simultaneously, ensuring timely completion of each without compromising quality and demonstrating time management.
Full Time Associate
Aldi
01.2022 - 08.2023
- Ensure fulfillment of daily truck orders to meet daily quotas and compliance goals, ensuring shelves and product displays are neat and orderly.
- Exceptional customer service skills and problem solving skills by multitasking between various responsibilities and performed cash register functions accurately and efficiently as needed per customers needs.
- Ensured compliance per regulations at all times while on the job and operating the electric jack safely on the sales floor around shopping customers.
New Business Case Manager
Transamerica Life Insurance Company
01.2017 - 12.2021
- Reviewed and processed new business applications, medical forms, and exams to ensure approval process of insurance benefits.
- Assessed eligibility factors for prospective clients, ensuring an accurate determination to find a suitable policy to fit customers' needs, and developed individualized action plans for each unique situation.
- Acted as a liaison between clients and internal departments to facilitate efficient communication between all parties involved in the case process, and conducted regular audits of existing cases to ensure the accuracy and
Assistant Manager
Dollar General
03.2015 - 01.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Established strong collaborative relationships with staff, directing with integrity and constructive mainframe thinking for associates.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Executed routine inventory assessments to validate stock quantities.
- Managed cash intake and deposit logs, elevating accuracy and lessening discrepancies.
Education
High School Diploma -
Iowa Western Community College
Council Bluffs, IA05.2008
High School Diploma -
Grinnell High School
Grinnell, IASkills
- Microsoft Word
- Excel
- PowerPoint
- Strategic planning and complex problem-solving skills
- Quality and inventory control management
- Excellent communication and customer service skills
- Excellent marketing and sales skills
- Team building and leadership skills
- Crisis and de-escalation management
- Multitasking and organizational skills
Timeline
Merchandising Lead Manager
Atlantic Bottling Coca Cola Company
09.2023 - Current
Full Time Associate
Aldi
01.2022 - 08.2023
New Business Case Manager
Transamerica Life Insurance Company
01.2017 - 12.2021
Assistant Manager
Dollar General
03.2015 - 01.2017
High School Diploma -
Iowa Western Community College
High School Diploma -
Grinnell High School
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