To seek and maintain full or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Dental Assistant
Gentle Dental
03.2023 - Current
Documented patient dental health information, medical history, and vital signs for future reference.
Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Sterilized rooms and prepped equipment and instruments for restorative and surgical procedures daily
Lead Dental Assistant
Pacific Dental Services
11.2019 - 03.2023
Managed inventory levels of supplies to ensure that all materials were available when needed
Monitored dental staff performance to ensure compliance with established policies and standards
Supported office operations by scheduling appointments collecting payments from patients processing insurance forms and maintaining records in accordance with HIPAA regulations.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Typed patient data into computer system using Denticon while following privacy laws and maintaining high-level accuracy.
Sales and Service Specialist
24 Hour Fitness
06.2022 - 12.2022
Kept senior managers informed about sales activities, current inventory and other metrics via timely reports.
Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
Troubleshot sales and service operations to increase profitability and bring positive organizational change.
Generated sales leads through outbound calls and emails to build robust pipeline.
Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
Sales Associate
Skechers
06.2016 - 11.2019
Helped customers locate products and checked store system for merchandise at other sites.
Solved customer challenges by offering relevant products and services.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Barista
Tully's Coffee
02.2017 - 01.2018
Operated cash registers and handled cash and card transactions
Assisted with opening and closing tasks such as cleaning café areas or setting up displays
Capable of multitasking multiple orders at once while maintaining accuracy and product quality
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Controlled line and crowd with quick, efficient service
Operated espresso machines and commercial coffee brewers to create beverages
Education
Nursing -
Shoreline Community College
Shoreline, WA
06.2026
Dental assisting -
Pima Medical Institute
Seattle, WA
12.2019
High school diploma -
Marysville Getchell High School
Marysville, WA
06.2018
Skills
Customer service
Multi-tasking
Time management
Order taking
Interpersonal skills
Cash handling
Medical billing and coding
Sealant Application
Dental office administration
Special Needs Care
Certification
RDA - Registered Dental Assistant
First Aid/CPR Certified
Food handlers card
Languages
English
Native or Bilingual
Timeline
Lead Dental Assistant
Gentle Dental
03.2023 - Current
Sales and Service Specialist
24 Hour Fitness
06.2022 - 12.2022
Lead Dental Assistant
Pacific Dental Services
11.2019 - 03.2023
Barista
Tully's Coffee
02.2017 - 01.2018
Sales Associate
Skechers
06.2016 - 11.2019
Nursing -
Shoreline Community College
Dental assisting -
Pima Medical Institute
High school diploma -
Marysville Getchell High School
RDA - Registered Dental Assistant
First Aid/CPR Certified
Food handlers card
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