Ronald Joshua
Port Neches
Summary
Dedicated professional with demonstrated strengths in customer service, time management and delivery of goods. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Dental Assistant
Aspen Dental
Port Arthur, TX
02.2024 - 02.2025
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Took dental images following strict patient protection rules, applying lead aprons.
- Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Increased patient satisfaction rates through excellent customer service skills when addressing concerns or resolving issues promptly.
Registered Dental Assistant
DDS Dentures and Implants
Beaumont, TX
11.2021 - 03.2023
- Prepared stations for routine check-ups and specialized procedures
- Fabricated temporary restorations or custom impressions from preliminary impressions
- Promoted sustainable oral health, educating patients on procedures and at-home care
- Set up instruments, materials and equipment necessary for each procedure
- Took patient impressions to create accurate dental devices
- Set up schedules to coordinate smooth patient flow
- Performed preventive maintenance on dental equipment
- Reviewed pre-operative and post-operative instructions with parent or guardian of patient
- Completed dental x-rays, carefully following safety procedures and processing images
- Assisted in training new dental assistants on office procedures
- Retracted patient's cheeks and tongue during dental examinations
Dental Lab Technician
JDL Laboratories
Port Neches, TX
05.2021 - 10.2021
- In the position of Dental Lab Technician, I was responsible for fashioning quality removable prosthetics
- My job entailed picking up unfinished work from dental offices, performing needed work onside of master technicians, and also delivering the finished products back to the correct offices
Optical Manufacturing
National Vision, Inc
Plano, TX
12.2019 - 06.2020
- In the position of Optical Manufacturing, my job entailed reading work orders picking the correct lens and frame, and sending them to the right department
Package Delivery Driver
SER Enterprises DHL
Grapevine, TX
08.2019 - 11.2019
- In this position, I used an RF scanner to load my packages onto my route
- I am required to load my packages and deliver them on time and correctly
Delivery Driver/Assistant Manager
Pizza Hut
McKinney, TX
01.2014 - 11.2018
- In this position, I was responsible for scheduling, opening/closing of store, inventory, bank runs, I often doubled as a delivery driver when necessary
Direct Care Staff
CALAB Inc
Grand Prairie, TX
10.2016 - 10.2017
- In this position, I was responsible for assisting and training clients in hygiene, consumer self medication, laundry, meal preparation/portion control and participation in all scheduled activities
U Signal Support Systems Specialist
United States Army
Fort Polk, LA, United States
07.2010 - 11.2013
- In this position, I performed work under the title of 25U, which is a Signal Support Systems Specialist
- Alongside my enlisted occupation, I also maintained physical fitness standard, as well as serving an 7 month tour in Afghanistan
Technical Support Agent
Flextronics
Carrollton, TX
11.2009 - 07.2010
- In this role, I was required to assert incoming technical support calls for multiple contracts such as Richer Sounds, ViewSonic, Circuit City (FireDog)
- I also set appointments for field technicians to visit homes of consumers/install services
- Light sales in up-selling on Circuit City phone based tech support
Education
Bachelor of Science (B.S.) - Culinary- Hospitality
Lamar University
Beaumont, Tx08.2026
Certification - Dental Assistant
Lamar State College
Orange, Tx08.2021
High School -
Lewisville High School
06.2010
Skills
- Customer Focus & Orientation
- Retail Customer Service
- Attention to Detail
- Reliability
- Customer Service
- Manufacturing: Quality Inspection
- Making precise measurements
- Reading prints
- Making pass/fail decisions
- Warehouse Associate
- Personality: Hard-Working - Highly Proficient
- Rule-abiding
- Well-organized
- Hardworking
- Confident
- Thinks before acting
- Work motivation
- Patient intake
- Charting and recording
- Skills Crew Member
- Food Service
- Shift Supervisor
- Shift Lead
- Military
- Call Center
- Patient Care
- Key Holder
- Technical Support
- Cabling
- Quality Inspection
- Upselling
- Meal Preparation
- Order Picker
- Chairside assisting
- Pallet jack
- Laboratory experience
Certification
- Advanced Fiber Optics
- CPR Certification
- First Aid Certification
Timeline
Lead Dental Assistant
Aspen Dental
02.2024 - 02.2025
Registered Dental Assistant
DDS Dentures and Implants
11.2021 - 03.2023
Dental Lab Technician
JDL Laboratories
05.2021 - 10.2021
Optical Manufacturing
National Vision, Inc
12.2019 - 06.2020
Package Delivery Driver
SER Enterprises DHL
08.2019 - 11.2019
Direct Care Staff
CALAB Inc
10.2016 - 10.2017
Delivery Driver/Assistant Manager
Pizza Hut
01.2014 - 11.2018
U Signal Support Systems Specialist
United States Army
07.2010 - 11.2013
Technical Support Agent
Flextronics
11.2009 - 07.2010
Bachelor of Science (B.S.) - Culinary- Hospitality
Lamar University
Certification - Dental Assistant
Lamar State College
High School -
Lewisville High School