Breck Douglas
Indianapolis,IN
Summary
Hardworking and passionate candidate who is organized an successful at managing multiple priorities with a positive attitude. Confident in handling tasks independently and in teams with highly organized approach to work. Adept at building and maintaining positive relationships with employees and clients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental-Receptionist/Front Office/Dental Technician
Steve Douglas DDS
07.2014 - 08.2017
- Tore down and set up each dental unit after every patient following OSHA standards for infection control and sterilizing of dental instruments, trays, and the dental rooms.
- Greeted patients and visitors in a friendly and professional manner.
- Answered patient phone inquiries, scheduled dental appointments, and gave reminder calls
- Filed patients charts and Explanation of Benefits
- Prepared and arranged all instruments and materials needed for each treatment.
- Assisted the dentist chairside; passed instruments and materials to and retrieved from the dentist, kept the area of operation clear using high speed evacuator, suction tip, and irrigation.
- Collected patient payments via cash, check, or credit card.
Bartender
The Yard Line Lounge
03.2019 - 02.2023
- Performed opening and closing duties, printed sales reports, set up for incoming shift, prepared cash drawers, and took inventory.
- Served high customer volumes during nights and weekends.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Practiced safe work habits consistently following local health department and OSHA standards.
- Kept bar presentable and well-stocked to meet customer needs.
- Served meals by reviewing recipes; assembling, combing, and cooking ingredients; and maintained a sanitary kitchen.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Recruited and trained new bartenders to help maintain talented team.
Clinical Human Services Intern
Damar Services Inc.
05.2023 - 08.2023
- Complete incident reports, including reporting any suspected exploitation, abuse, or neglect of a client.
- Respect the culture, diversity, and rights of all clients, their families and the community.
- Remain awake and engaged at all times-competently supervising and monitoring the clients. Never leaving clients unattended unless permitted for periods of time based on a client's Individual Support Plan.
- Prioritize duties in a manner consistent with organizational objectives and growth.
- Attend mandatory staff meeting and other staff meetings assigned.
- Effectively respond to and manage crisis situations, which may include client physical aggression, utilizing prescribed verbal intervention or physical management techniques.
- Work closely with Residential Managers and Lead Staff to help run assigned units.
- Conduct and supervise recreational and life enrichment activities.
- Promote and assist with the development of appropriate daily living, self-help, and social skills.
- Adhere to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
Education
High School Diploma -
Cathedral High School
Indianapolis, IN05.2014
Bachelor of Science - General Studies
IUPUI At Indianapolis
08.2023
Bachelor of Science - Nursing
Xavier University
Cincinnati, OHSkills
- Microsoft Office
- Teamwork
- Communications
- Customer Service
- Leadership
- Flexibility
- Customer focus & orientation
- OSHA Training
Certification
- Basic First Aid/CPR Certified
- Therapeutic Crisis Intervention Certified
Timeline
Clinical Human Services Intern
Damar Services Inc.
05.2023 - 08.2023
Bartender
The Yard Line Lounge
03.2019 - 02.2023
Dental-Receptionist/Front Office/Dental Technician
Steve Douglas DDS
07.2014 - 08.2017
High School Diploma -
Cathedral High School
Bachelor of Science - General Studies
IUPUI At Indianapolis
Bachelor of Science - Nursing
Xavier University
- Basic First Aid/CPR Certified
- Therapeutic Crisis Intervention Certified
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