Alexandra Bukowski
Junction City
Summary
Dynamic Project Manager with a proven track record at Skyward Inc., adept at managing multiple projects and enhancing client relationships. Skilled in project planning and effective communication, I excel in collaborative problem-solving, ensuring timely project completion while fostering team synergy. Committed to exceeding expectations and driving successful outcomes.
Overview
9
9
years of professional experience
Work History
Project Manager
Skyward Inc.
08.2021 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Identified plans and resources required to meet project goals and objectives.
- Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Customer Support Specialist
Skyward Inc.
10.2018 - 08.2021
- Resolved customer inquiries through phone, email, and chat support channels.
- Developed training materials that enhanced team knowledge on product features and services.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
Marketing and Promotions Coordinator
D&D Amusement Games
01.2017 - 10.2018
- Coordinated promotional events at establishments that utilize D&D Amusement Games equipment.
- Created interest for product display and uses.
Education
Associate of Science - Business Management
Mid-State Technical College
Wisconsin Rapids, WI05-2016
Skills
- Team-oriented and self-sufficient
- Collaborative problem-solving
- Verbal and written communication
- Effective scheduling techniques
- Proficient in managing multiple projects
- Project planning
Timeline
Project Manager
Skyward Inc.
08.2021 - Current
Customer Support Specialist
Skyward Inc.
10.2018 - 08.2021
Marketing and Promotions Coordinator
D&D Amusement Games
01.2017 - 10.2018
Associate of Science - Business Management
Mid-State Technical College