Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandra Bukowski

Junction City

Summary

Dynamic Project Manager with a proven track record at Skyward Inc., adept at managing multiple projects and enhancing client relationships. Skilled in project planning and effective communication, I excel in collaborative problem-solving, ensuring timely project completion while fostering team synergy. Committed to exceeding expectations and driving successful outcomes.

Overview

9
9
years of professional experience

Work History

Project Manager

Skyward Inc.
08.2021 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Identified plans and resources required to meet project goals and objectives.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Customer Support Specialist

Skyward Inc.
10.2018 - 08.2021
  • Resolved customer inquiries through phone, email, and chat support channels.
  • Developed training materials that enhanced team knowledge on product features and services.
  • Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.

Marketing and Promotions Coordinator

D&D Amusement Games
01.2017 - 10.2018
  • Coordinated promotional events at establishments that utilize D&D Amusement Games equipment.
  • Created interest for product display and uses.

Education

Associate of Science - Business Management

Mid-State Technical College
Wisconsin Rapids, WI
05-2016

Skills

  • Team-oriented and self-sufficient
  • Collaborative problem-solving
  • Verbal and written communication
  • Effective scheduling techniques
  • Proficient in managing multiple projects
  • Project planning

Timeline

Project Manager

Skyward Inc.
08.2021 - Current

Customer Support Specialist

Skyward Inc.
10.2018 - 08.2021

Marketing and Promotions Coordinator

D&D Amusement Games
01.2017 - 10.2018

Associate of Science - Business Management

Mid-State Technical College