Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandra Campbell

New Bedford,MA

Summary

Highly motivated customer service professional with over 10 years of familiarity in driving sales and customer experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements all while wearing a smile.

Overview

3
3
years of professional experience

Work History

Personal Care Assistant

Individual Employer
08.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce risk of injury for both parties.

Barista

Dunkin' Donuts
07 2023 - Current
  • Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
  • Operated 10+ espresso machines and commercial coffee brewers to create beverages.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Front of House Manager

BEVERLY YACHT CLUB
06.2021 - Current
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Established team strengths and weaknesses and took advantage of opportunities to boost employee output and customer satisfaction.
  • Enhanced business productivity by training server team members on best practices and protocols.

Barista

UNCLE JON'S COOKIES
08.2021 - 06.2023
  • Created wide variety of over 40 hot and cold drinks in average shifts with consistently positive customer satisfaction scores
  • Monitored supply levels at counter and maintained customer areas to meet typical demands
  • Engaging with customers to build solid rapports, solidifying happy returning clientele.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Education

High School Diploma -

Old Rochester Regional High School
Mattapoisett, MA
06.2014

Skills

    • Guest Relations
    • Conflict Resolution
    • Staff Management
      • POS system operations
      • Hiring
      • Employee Supervision

Timeline

Personal Care Assistant

Individual Employer
08.2024 - Current

Barista

UNCLE JON'S COOKIES
08.2021 - 06.2023

Front of House Manager

BEVERLY YACHT CLUB
06.2021 - Current

Barista

Dunkin' Donuts
07 2023 - Current

High School Diploma -

Old Rochester Regional High School
Alexandra Campbell