Alexandra Capodicasa
ENFIELD,CT
Summary
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 4 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
8
8
years of professional experience
Work History
Server
Lulu's Restauraunt
09.2019 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Patient Care Technician
Hartford Hospital
07.2019 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Receptionist
A Salon Inc. Annie & Company
06.2016 - 08.2018
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Associate of Science - Nursing
Capital Community College
Hartford, CT05.2024
High School Diploma -
Enfield High School
Enfield, CT06.2018
Skills
- Strong Work Ethic
- Time Management
- Interpersonal Skills
- Exceptional Customer Service
Affiliations
- National Student Nurses' Association
Timeline
Server
Lulu's Restauraunt
09.2019 - Current
Patient Care Technician
Hartford Hospital
07.2019 - Current
Receptionist
A Salon Inc. Annie & Company
06.2016 - 08.2018
Associate of Science - Nursing
Capital Community College
High School Diploma -
Enfield High School