Alexandra Carvajal
Orlando
Summary
Dedicated and results-driven Account Executive in healthcare with professional experience in sales, account management, contract negotiation and client relations. Proven track record of developing strong relationships with clients and closing complex deals. Skilled in leveraging market analysis, data-driven insights, and strategic thinking to increase revenue and exceed goals.
Overview
6
6
years of professional experience
Work History
Account Executive
Vital Caring Group
07.2024 - Current
- Developed, maintained and utilized diverse client base.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed accounts to retain existing relationships and grow share of business.
ACCOUNT EXECUTIVE
BedRock at Home
08.2022 - 10.2023
- Collaborated with cross-functional teams to generate innovative solutions for customers' needs
- Contacted key clients and internal partners to develop strong business relationships and networks
- Increased profitability within accounts by cross-selling additional products or services
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity
- Cold-called and followed up with prospective customers to promote overall satisfaction and continued business
- Developed comprehensive sales proposals tailored to individual client needs
- Analyzed market trends and identified potential opportunities for growth and maintain company relevance
- Helped develop marketing materials and marketing ideas to increase referrals
- Generated leads and located opportunities for market expansion and business growth
- Arranged in-person meetings and visited with clients to improve success of sales pitches
DIRECTOR OF QUALITY ASSURANCE
Spring Hills Home Care
02.2021 - 08.2022
- Conducted regular reviews and audits of production processes to identify opportunities for improvement in quality assurance procedures
- Performed SWOT analysis to determine underlying causes of nonconformance within the health department
- Provided training on quality assurance principles and techniques to personnel at all levels in the organization across the country
- Established corrective action programs when necessary based on findings from audits or other testing activities
- Set and implemented strategic goals and initiatives to align company with mission, values, and vision
- Managed full cycle recruiting process from initial contact to offer acceptance
- Created an onboarding program to ensure successful integration of new hires into the team
HEALTH AND WELLNESS COORDINATOR
Spring Hills Home Care
01.2020 - 02.2021
- Conducted fitness assessments including blood pressure, body composition, muscular strength and endurance and cardiorespiratory endurance tests
- Designed exercise programs tailored to meet each patient's needs based on medical history and physical condition
- Monitored and documented client progress throughout the course of treatment
- Created strategies to help clients improve their overall wellness through exercise, lifestyle modifications and nutrition
- Provided clinical oversight of exercise for participants at all risk levels
HEALTH UNIT COORDINATOR
Advent Health Hospital
03.2019 - 01.2020
- Prepared patient charts for patient by organizing required documents according to specific criteria
- Provided assistance to nurses by performing clerical duties such as scheduling appointments, transcribing orders, and filing documents
- Exhibited exceptional communication abilities to effectively interact with healthcare personnel, patients, families, and visitors
- Responded promptly to requests from doctors or nurses concerning patient information or treatments
- Collaborated closely with department heads to resolve any issues related to patient care or administrative functions
- Established work schedules and assignments for staff, accorded to workload, space, and equipment availability
Education
BACHELOR OF SCIENCE (B.S.) - KINESIOLOGY- SPORTS MEDICINE
University of Central Florida
Orlando, FL01.2020
ASSOCIATE IN SCIENCE (A.S.) - MEDICAL SCIENCE
Valencia College
Orlando, Florida05.2017
Skills
- Business Growth Opportunities
- Budget Development
- Sales and Marketing Strategy Implementation
- Strategic Selling
- Profit and Loss Accountability
- Account Relations and Oversight
- Executive Leadership
- Customer Service
- Business Development and Planning
- Administrative Support
- Onboarding New Employees
- Best Practices and Standards
- Quality Assurance
- Annual Reports
- Audit Programs and Processes
- Interviewing and Counseling
- Market development
- Sales presentation
Timeline
Account Executive
Vital Caring Group
07.2024 - Current
ACCOUNT EXECUTIVE
BedRock at Home
08.2022 - 10.2023
DIRECTOR OF QUALITY ASSURANCE
Spring Hills Home Care
02.2021 - 08.2022
HEALTH AND WELLNESS COORDINATOR
Spring Hills Home Care
01.2020 - 02.2021
HEALTH UNIT COORDINATOR
Advent Health Hospital
03.2019 - 01.2020
ASSOCIATE IN SCIENCE (A.S.) - MEDICAL SCIENCE
Valencia College
BACHELOR OF SCIENCE (B.S.) - KINESIOLOGY- SPORTS MEDICINE
University of Central Florida
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