Alexandra Clough
Raleigh
Summary
Dynamic Account Executive with a proven track record at Carolina Time and Parking Group, excelling in client relationship building and sales proficiency. Consistently exceeded sales targets by developing customized solutions and fostering strong relationships, driving repeat business and enhancing client satisfaction. Adept at pipeline management and mentoring teams to achieve high performance.
Overview
12
12
years of professional experience
Work History
Account Executive
Carolina Time and Parking Group
01.2020 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
Business Development Manager
Carolina Time and Parking Group
04.2013 - 01.2020
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
Education
University of North Carolina At Charlotte
Charlotte, NCAssociate of Science - Coastal Geology
Central Piedmont Community College
Charlotte, NC05-2004
Skills
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
- Customer relations
- Sales quota achievement
- Business development and planning
- Strong relationships
- Sales proficiency
- Goals and performance
- Vendor management
- Teamwork and collaboration
Awards
2021 Highest Sales
2022 Sales Person of the Year
2023 Highest Sales
Timeline
Account Executive
Carolina Time and Parking Group
01.2020 - Current
Business Development Manager
Carolina Time and Parking Group
04.2013 - 01.2020
University of North Carolina At Charlotte
Associate of Science - Coastal Geology
Central Piedmont Community College
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