Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Upbeat and professional attitude to ensure positive guest experience.
Overview
7
7
years of professional experience
Work History
Server
Texas Roadhouse
Chesterfield, MI
07.2023 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Manager's Assistant
Saucy’s Pizza
Grosse Pointe Woods, MI
06.2021 - 07.2023
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Hostess/Busser
J Baldwins
Clinton Township, MI
02.2019 - 03.2020
Assigned patrons to tables suitable for needs and restaurant section rotation.
Monitored seating area and checked restrooms regularly to keep spotless.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Planned and executed 20-guest parties by organizing menus, spaces and special requests.
Hostess/Busser
Pepperoni Grille
Saint Clair Shores, MI
08.2017 - 01.2019
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Supported servers, food runners and bussers with keeping dining area ready for every guest.