Alexandra Collier
Sebring
Summary
Results-driven Bar Manager with extensive experience at Bloomin' Brands, specializing in customer service and staff training. Proven expertise in inventory management and enhancing customer satisfaction. Committed to responsible alcohol service, fostering a vibrant and safe bar environment.
Overview
5
5
years of professional experience
Work History
Bartender
GC Grillhouse
09.2023 - Current
- Prepared and served a variety of cocktails and beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Managed inventory levels, restocking supplies to meet demand during peak hours.
- Assisted in training new bartenders on drink recipes and service techniques.
- Handled cash transactions accurately, maintaining balanced cash drawer at end of shifts.
- Served high customer volumes during special events, nights, and weekends.
- Performed closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bar Manager
Bloomin' Brands
02.2021 - 09.2023
- Supervised daily bar operations, ensuring high-quality service and adherence to company standards.
- Trained and mentored staff on mixology techniques and customer engagement strategies.
- Managed inventory levels, optimizing stock control procedures to minimize waste.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Education
Associate of Science - Nursing
South Florida State College
Avon Park05-2027
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Responsible alcohol service
- Memory retention
- Professional appearance
Timeline
Bartender
GC Grillhouse
09.2023 - Current
Bar Manager
Bloomin' Brands
02.2021 - 09.2023
Associate of Science - Nursing
South Florida State College