Hi, I’m
Alexandra Cunningham
Incline Village,NV
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
years of professional experience
Work History
HyattIncline Village
Cocktail Server
11.2022 - Current
Job overview
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Maintained a clean and organized bar area for optimal efficiency during busy shifts.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
Vespera At The MarriottPismo Beach, CA
Server
10.2021 - 10.2022
Job overview
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Cape CodShell Beach, CA
Shift Lead Supervisor
10.2019 - 10.2021
Job overview
- Improved team efficiency by implementing effective scheduling and task delegation.
- Enhanced customer satisfaction with exceptional service and prompt resolution of concerns.
- Trained and mentored new employees, ensuring a smooth onboarding process and seamless integration into the team.
- Streamlined operational processes for increased productivity and reduced labor costs.
Education
Allan Hancock College
Associate of Arts from Multi Media Arts And Communication
05.2022
Skills
- High-volume dining
- Menu presentation
- Order Management
- Craft beer knowledge
- Complaint resolution
- Cash Handling
Timeline
Cocktail Server
Hyatt
11.2022 - Current
Server
Vespera At The Marriott
10.2021 - 10.2022
Shift Lead Supervisor
Cape Cod
10.2019 - 10.2021
Allan Hancock College
Associate of Arts from Multi Media Arts And Communication