Alexandra De La Cruz Ortega
The Bronx
Summary
Developed exceptional communication and organizational skills in a fast-paced environment, looking to transition into a new field. Proficient in handling administrative duties and providing excellent customer service. Aims to leverage these transferable skills to make a significant impact in a new role. Now that I have finished a Phlebotomy program and am soon to be licensed, I will be able to contribute more to any opportunities given.
Overview
1
1
Certification
4
4
years of professional experience
Work History
MEDICAL RECEPTIONIST
MedStar Health
Bronx, New York
07.2025 - 05.2026
- Maintained accurate patient records to ensure compliance and protect patient security. Trained new staff to enhance team productivity and foster cohesion. Coordinated with medical staff to improve communication and streamline workflow. Managed scheduling for the provider, optimizing appointment flow.
CASHIER
Marshalls
New York, NY
10.2024 - 03.2025
- Answered customer inquiries regarding store policies and procedures. Processed returns and exchanges of merchandise in accordance with store policies. Conducted price checks for special orders or discounts. Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
SPECIALIST
Summer Youth Employment Program
06.2024 - 07.2024
- Set up and broke down the Open street site. Put up tables, tents, games, Arts and Crafts tables. Acted as a role model for the kids in the Community. Assisted with food handout with the CLOTH food pantry. Also took out and put away food at beginning and end of the day. Played with children and helped the elderly.
NON-CLINICAL ADMINISTRATIVE ASST.
Work Learn And Grow Program
11.2023 - 03.2024
- Assisting Radiology employees with their duties Restocking supplies Making Copies and making sure the doctors receive their letters Folding letters Taking and Picking up mail from the mail room. Helping patients get to their X-ray rooms.
OFFICE CLERK/TEACHERS ASSISTANT
Summer Youth Employment Program
06.2023 - 07.2023
- Assisted/Tutored students with their summer school work. Helped Clean up Lockers and organize Certain Areas of work. Fixed and Moved computers. Restocked the materials room in the school. Making calls to parents about upcoming events or students' grades.
SPECIALIST
Summer Youth Employment Program
06.2022 - 07.2022
- Set up and broke down the Open street site. Put up tables, tents, games, Arts and Crafts tables. Acted as a role model for the kids in the Community. Assisted with food handout with the CLOTH food pantry. Also took out and put away food at beginning and end of the day. Played with children and helped the elderly.
Education
High School Diploma -
Community Health Academy Of The Heights
New York01.2024
Bachelor of Science - NURSING
Lehman College of The City University of New York
The Bronx, NY01.2028
Phlebotomy Technician - Phlebotomy
School Of Continuing And Professional Studies
2501 Grand Concourse, Bronx, NY 1046805.2026
Skills
- Front desk operations
- Appointment scheduling
- Work ethic and integrity
- Expert problem solving
- Data entry
- Friendly, positive attitude
- Teamwork and collaboration
Certification
- Phlebotomy Training - 01/09/2026-05/11/2026
Languages
English
Spanish
Timeline
MEDICAL RECEPTIONIST
MedStar Health
07.2025 - 05.2026
CASHIER
Marshalls
10.2024 - 03.2025
SPECIALIST
Summer Youth Employment Program
06.2024 - 07.2024
NON-CLINICAL ADMINISTRATIVE ASST.
Work Learn And Grow Program
11.2023 - 03.2024
OFFICE CLERK/TEACHERS ASSISTANT
Summer Youth Employment Program
06.2023 - 07.2023
SPECIALIST
Summer Youth Employment Program
06.2022 - 07.2022
Bachelor of Science - NURSING
Lehman College of The City University of New York
High School Diploma -
Community Health Academy Of The Heights
Phlebotomy Technician - Phlebotomy
School Of Continuing And Professional Studies