Alina Flint
Customer Relations
Provo,UT
Summary
Dedicated professional with 6+ years of experience in administrative roles, including medical reception, seeking a position in healthcare. Experienced in patient management, billing, and insurance processes, with a strong commitment to improving patient care and supporting clinical operations.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Medical Receptionist
VCA Animal Hospital
Pleasant Grove, UT
01.2024 - Current
- Managed patient appointments, records, and communications, ensuring compliance with confidentiality standards
- Processed insurance claims, handled billing inquiries, and coordinated medication dispensing
- Supported smooth office operations in a fast-paced medical environment, maintaining inventory and supplies
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Customer Service Representative
The Home Depot
Provo, UT
01.2020 - 01.2024
- Delivered exceptional customer service, ensuring a positive and seamless customer experience
- Effectively resolved customer inquiries and complaints with empathy and professionalism
- Trained and mentored new hires, fostering a collaborative and knowledgeable team environment
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Manager & Trainer
SilverFire Media
01.2019 - 01.2020
- Managed and supported a team of 15 members to reach and exceed sales quotas
- Consistently maintained a minimum of 8 sales per day while overseeing operations
- Devised incentives to encourage team growth and boost sales performance
Education
Bachelor of Science - Psychology
Utah Valley University
Orem, UT 01.2018 - 12.2023
Skills
Front desk operations
undefinedTimeline
Medical Receptionist
VCA Animal Hospital
01.2024 - Current
Customer Service Representative
The Home Depot
01.2020 - 01.2024
Sales Manager & Trainer
SilverFire Media
01.2019 - 01.2020
Bachelor of Science - Psychology
Utah Valley University
01.2018 - 12.2023
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