Alexandra Deras
Revere, MA,Massachusetts
Summary
Dynamic and dedicated Cashier/Customer Service Representative at Unique Concepts Group, recognized for enhancing customer satisfaction through exceptional service and effective complaint resolution. Proficient in cash handling and POS operations, I trained new staff while demonstrating a strong work ethic and empathy, consistently receiving positive feedback from customers.
Friendly and reliable with a positive attitude and excellent customer service skills. Understands the importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating a welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service Representative
Unique Concepts Group
06.2022 - 11.2025
- Processed customer transactions accurately and efficiently using POS systems.
- Managed cash register operations, ensuring accurate cash handling and balancing.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Trained new cashiers on operational procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints promptly, maintaining high levels of satisfaction.
- Welcomed customers and helped determine their needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Penn Foster High School
Remote12-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- POS system operations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- DIY and Home Improvement
- Documenting and sharing travel experiences
- Learning new cooking techniques and expanding my culinary skills
- Video Gaming
- Digital Art and Animation
- Hiking
- Gardening
Timeline
Cashier/Customer Service Representative
Unique Concepts Group
06.2022 - 11.2025
High School Diploma -
Penn Foster High School