Alexandra Diaz
Homestead,United States
Summary
Dynamic professional with a clean record and strong customer service . Proven ability to manage time effectively while ensuring passenger/customer satisfaction. Experienced in training and mentoring at Home Depo & floor & decor enhancing team performance and operational efficiency. Committed to continuous improvement and achieving sales goals through collaboration and expertise.
Overview
11
11
years of professional experience
Work History
Driver
Uber
Homestead, FL
07.2025 - 11.2025
- Navigated routes efficiently to ensure timely passenger arrivals and departures.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Engaged with passengers to provide excellent customer service during rides.
- Adapted quickly to changing traffic conditions and passenger needs for optimal experience.
Head Cashier Front End Supervisor
Home Depot
Miami, FL
05.2015 - 06.2018
- Supervised cash handling processes to ensure accuracy and compliance with company policies.
- Trained and mentored new cashiers on POS systems and customer service protocols.
- Managed daily cash reconciliation to maintain financial integrity and prevent discrepancies.
- Enhanced checkout efficiency by implementing streamlined procedures during peak hours.
Pro Sales Associate
Floor & Decor
Miami, FL
08.2018 - 07.2020
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to inform customer decisions.
- Collaborated with team members to achieve sales goals and improve store performance.
- Processed transactions accurately using point-of-sale systems, ensuring efficient service.
- Drove sales growth by consistently participating in ongoing training and professional development opportunities to hone skills and stay current on industry trends.
- Handling contractors projects and plans from blue print.
Education
Pharmacy Technician - Pharmaceutical Medicine
Everest College
Miami, FL05.2011
Required Diploma - Required
Santa Fe High
Gainesville, FL05.2006
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
Languages
Spanish
Full Professional
Timeline
Driver
Uber
07.2025 - 11.2025
Pro Sales Associate
Floor & Decor
08.2018 - 07.2020
Head Cashier Front End Supervisor
Home Depot
05.2015 - 06.2018
Pharmacy Technician - Pharmaceutical Medicine
Everest College
Required Diploma - Required
Santa Fe High