Dedicated personal shopper with proven skills in enhancing customer satisfaction through attention to detail and effective communication. Committed to maintaining high standards and ensuring quality in every interaction.
Overview
8
8
years of professional experience
Work History
Personal Shopper
Instacart
Radford, VA
04.2023 - Current
Selected and picked grocery items efficiently based on customer orders and preferences.
Communicated with customers to clarify order details and ensure satisfaction.
Implemented strategies to enhance overall shopping experience and service quality.
Worked productively with customers to meet order requirements and service expectations.
Production Lab Technician
Tech Lab
20 Corporate Dr Radford VA
07.2024 - 07.2025
Testing: Perform visual inspections and quality control testing on products.
Compliance: Ensure all procedures follow SOP(Standard Operating Procedures) and regulatory requirements.
Documentation: Maintain accurate, controlled records, and manage documentation for non-conformities.
Equipment: Operate and calibrate laboratory equipment, ensuring proper maintenance.
Safety: Adhere to safety guidelines and maintain a clean, organized work environment.
Food Service Handler
Chartwells Compass Group
798 Fairfax St Acc, Radford, VA 24141
08.2023 - 04.2024
Food Preparation: Washing, peeling, cutting, and prepping fruits, vegetables, and ingredients for cooking.
Cooking & Service: Following standardized recipes and portion controls to serve meals to students or staff.
Cashiering: Operating cash registers, managing transactions, and maintaining cash control.
Sanitation: Cleaning and sanitizing work areas, equipment, utensils, and serving lines.
Safety Compliance: Storing food in accordance with safety, dating, and rotation procedures.
Customer Service: Serving customers in a friendly manner and resolving complaints.
Merchandiser Processor
Backcountry
295 Technology Dr, Christiansburg, VA 24073
10.2020 - 02.2022
Merchandise Processing: Unpack, count, sort, and inspect inventory to ensure products are in perfect condition.
Order Fulfillment: Pick, pack, and label customer orders accurately for shipment.
Inventory Management: Utilize handheld scanners, computers, and apps to track products and resolve discrepancies.
Warehouse Maintenance: Maintain a clean, organized, and safe workspace, including removing debris and organizing stock.
Physical Activity: Stand, walk, and move throughout the facility for the entire shift.
Groundskeeper
Cmg Leasing
Blacksburg, VA
06.2018 - 10.2020
Property Cleanliness: Daily cleaning of grounds, emptying trash receptacles, cleaning dumpster areas, and removing pet waste.
Exterior Maintenance: Sweeping, washing, or pressure washing sidewalks, breezeways, stairways, and curbs
Seasonal Tasks: Removing snow and applying salt to sidewalks in winter.
Safety & Compliance: Reporting hazards to management, maintaining safe lighting, and ensuring tools are safe and functional.