Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alexandra Emilus

West Palm Beach,FL

Summary

Proven Unit Clerk at Bethesda West Hospital, adept in HIPAA compliance and chart updating, streamlined patient admissions and improved treatment outcomes through effective coordination. Skilled in multi-tasking and communication, enhancing patient satisfaction and operational efficiency. Demonstrates strong interpersonal abilities and a commitment to excellence in healthcare.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Unit Clerk

Bethesda West Hospital
10.2013 - Current


  • Expedited admissions, transfers, and discharges by coordinating with other departments and facilities as necessary.
  • Streamlined communication between nurses, doctors, and patients for better treatment outcomes.
  • Facilitated timely responses to patient inquiries, promoting a positive hospital experience.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.

Personal Care Assistant

The Point At Rockridge
03.2010 - 08.2013
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
  • Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Assisted with patient transfer and ambulation.
  • Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Increased patient satisfaction by forming strong bonds and providing emotional support during challenging times.
  • Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Built strong relationships with clients to deliver emotional support and companionship.

Food Server

Claremont Club & Spa, A Fairmont Hotel
05.2008 - 02.2010
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.

Education

Aa - General Classes

Palm State College
West Palm Beach, FL
05.2018

Associate Of Applied Science - Medical Assisting

Heald College
Hayward, CA
05.2012

Skills

  • Chart updating
  • Preparing charts
  • HIPAA Compliance
  • Multi-line phone system

Certification

Certified nursing assistant

Basic life support

Languages

Creole
Native or Bilingual

Timeline

Unit Clerk

Bethesda West Hospital
10.2013 - Current

Personal Care Assistant

The Point At Rockridge
03.2010 - 08.2013

Food Server

Claremont Club & Spa, A Fairmont Hotel
05.2008 - 02.2010

Aa - General Classes

Palm State College

Associate Of Applied Science - Medical Assisting

Heald College

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Alexandra Emilus