Highly motivated and dedicated individual with over 4 years of experience in hospitality, now looking to transition into retail sales. Skilled in creating personalized, memorable experiences through attentive service and building rapport. Proven ability to thrive under pressure, upsell premium products, and deliver polished service. Passionate about leveraging relationship-building skills and a commitment to excellence to elevate the customer experience for a prestigious brand such as Gucci and ensure lasting brand loyalty.