Alexandra Fitzsimmons
Forest City,PA
Summary
Friendly Receptionist with a background in various office settings. Knowledgeable about security, service, and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and a resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Receptionist
Sanderson State Street Salon
06.2017 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors a positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and the company.
- Operated a multi-line telephone system to answer and direct a high volume of calls.
- Assisted with onboarding of new employees.
Office Assistant
The University Of Scranton
08.2017 - 01.2021
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with faculty and students by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records, and other documents to obtain information to respond to requests.
- Assisted with onboarding of new employees.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Helped current students find professors with research interests that match their own
- Talked to prospected students about different research opportunities the University provided
Education
Masters of Biomedical Sciences - Biomedical Sciences
Geisinger Commonwealth School of Medicine
Scranton06.2022
Bachelor of Science - Biology
The University of Scranton
Scranton05.2021
Skills
- Referral Coordination
- Time Management
- Administrative Support
- Customer and Client Relations
- Personnel Needs Assessments
- Schedule Management
- Shorthand Writing
- Calendar and Appointment Management
- Appointment Scheduling
- Payment Scheduling and Collection
- Front Desk Operations
- Prioritization
Additional Information
References
Steven Russell, Owner Sanderson State Street Salon (570) 604-2411
Karen Kearney, Vice President Allied Services (570) 947-4428
Linda Barrasse, MD Cody Barrasse Foundation (570) 815-4728
Timeline
Office Assistant
The University Of Scranton
08.2017 - 01.2021
Receptionist
Sanderson State Street Salon
06.2017 - Current
Masters of Biomedical Sciences - Biomedical Sciences
Geisinger Commonwealth School of Medicine
Bachelor of Science - Biology
The University of Scranton