Alexandra Gavrilova
Sunny Isles ,FL
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender
OTG Management
JFK Airport NY
12.2012 - 02.2026
- Duties included set up, break down, bar back and service bar while working alone in high volume environment
- Ability to multi-task at a fast pace environment
- Open and close independently
- Monitored cash register and collected payments for food and drink
- Created a welcoming and enjoyable experience ensuring customer satisfaction by maintaining a friendly, accommodating and positive attitude
- Consistently keep bar clean and work area clean, incompliance with bar standards and local, state and federal law
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Crafted and served diverse beverage selections in fast-paced environment.
Bar Manager
Sveta
West Village, NY
04.2019 - 06.2022
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies
- Crafted special drink and cocktail menu items for seasonal offerings.
- Established strong relationships with vendors, resulting in reliable deliveries of quality products at competitive prices.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Ensured smooth operations during busy periods by effectively managing front-of-house and back-of-house teams simultaneously.
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
- Fostered a positive team culture through regular staff meetings, open communication channels, and employee recognition programs.
- Streamlined operational procedures for increased efficiency in daily tasks such as opening/closing routines, shift scheduling, and cash handling processes.
- Correctly calculated inventory and ordered appropriate supplies.
Bartender
HGU Hotel
Nomad District, NY
04.2017 - 07.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
Bartender
Retro Club
Chelsea, NY
02.2016 - 06.2017
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Education
GED -
Touro College
New York, NY05.2008
Skills
- Strong multitasking
- Team leadership
- Highly reliable
- Cash handling
- Bar management
- Mixology expertise
- Fluency in Russian
- POS system proficiency
Certification
Certified Mixologist since 2009
Food Protection Certificate 2017
Timeline
Bar Manager
Sveta
04.2019 - 06.2022
Bartender
HGU Hotel
04.2017 - 07.2019
Bartender
Retro Club
02.2016 - 06.2017
Bartender
OTG Management
12.2012 - 02.2026
GED -
Touro College