Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alexandra Giles

Toledo,OH

Summary

Clinical Leadership and Compliance


Experienced Registered Medical Assistant with a strong background in an urgent care setting as a lead Medical Assistant. Expertise in training employees on clinical operations and ensuring compliance with healthcare regulations while providing exceptional patient care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant

Greater Midwest Urgent Cares
11.2017 - 04.2025
  • Trained new medical assistants on clinical protocols and office procedures, fostering team development.
  • Led team of medical assistants to ensure efficient patient flow and optimal care delivery.
  • Developed training materials for new hires, fostering a culture of continuous improvement in patient care practices.
  • Contributed to the growth of the practice by building strong relationships with patients, providing exceptional care and service.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted healthcare providers with examinations and procedures, enhancing patient care delivery.
  • Administered vaccinations and performed routine lab tests, ensuring compliance with health regulations.
  • Managed electronic health records system, improving patient information retrieval efficiency.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.

Education

Certificate of Technical Studies - Medical Assistant

Ross Medical Education Center
Sylvania, OH
07-2016

Skills

  • Clinical leadership
  • HIPAA compliance
  • Specimens collection and processing
  • Electronic medical records
  • Patient flow management
  • Medical procedures
  • Medical terminology knowledge
  • Medication administration
  • Vital sign monitoring

Certification

  • RMA - Registered Medical Assistant
  • BLS (CPR & AED)

Timeline

Registered Medical Assistant

Greater Midwest Urgent Cares
11.2017 - 04.2025

Certificate of Technical Studies - Medical Assistant

Ross Medical Education Center