Alexandra Hamby
New Bern,NC
Summary
- Detail-oriented Payment Analyst at Carolina East Health System with expertise in electronic payments and cash management.
- Proven ability to enhance operational efficiency through meticulous organization and effective scheduling. Recognized for optimizing payment processing and maintaining accurate records, ensuring compliance with policies and procedures.
- Versatile office assistant with 6 years of experience in the medical office industry. Exceptional leadership skills with a team-oriented personality.
Overview
9
9
years of professional experience
Work History
Payment Analyst
Carolina East Health System
10.2025 - Current
- Reviews, codes and keys all payments received.
- Handles Remittance, keys refunds and combining accounts.
- Performs all related duties as a backup cashier as if necessary.
- Performs any other related duties as assigned by the Insurance and Billing Manager/ Supervisor.
- Scans the daily work for later retention in the Document Management System.
- Must have ability to comprehend and implement policy and procedures, including compliance program directives.
- Must have the ability to interpret Explanation of Benefits from insurance companies.
Office Assistant
Eastern Dermatology & Pathology
07.2019 - 05.2025
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Coordinated communication between dermatologists and patients, ensuring on treatment plans.
- Assisted in maintaining accurate patient records using EMA systems.
- Facilitated office supply management, optimizing inventory levels to support daily operations for physicians.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Handle and confirm specimen and bloodwork.
Reception
Brinson Insurance Agency
06.2017 - 07.2019
- Managed front desk operations, ensuring seamless visitor experience and effective communication.
- Coordinated appointment scheduling, optimizing staff availability and enhancing client satisfaction.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately
Education
High School Diploma -
New Bern High School
New Bern05.2004
Skills
- Electronic payments
- Microsoft Excel
- Cash management
- Payment processing
- Credit card processing
- Organizing and categorizing
- Time Management
- Prioritizing work
- Meticulous attention to detail
- Scheduling appointments
Timeline
Payment Analyst
Carolina East Health System
10.2025 - Current
Office Assistant
Eastern Dermatology & Pathology
07.2019 - 05.2025
Reception
Brinson Insurance Agency
06.2017 - 07.2019
High School Diploma -
New Bern High School