Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Haynes

Eugene,OR

Summary

Dynamic Merchandise Manager with a proven track record at Ulta, enhancing sales through strategic inventory management and impactful visual merchandising. Skilled in operations management and sales coaching, I fostered high-performing teams and cultivated customer loyalty, driving significant sales growth and exceptional service delivery.

Overview

10
10
years of professional experience

Work History

Merchandise Manager

Ulta
11.2024 - Current
  • Boosted sales performance by effectively managing merchandise assortments and inventory levels.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.

Owner

Fabulash Designs
09.2024 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Manager

MAC Cosmetics
01.2020 - 02.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.

Manager

Macy's
06.2015 - 01.2020
  • Trained cosmetics personnel in sales techniques and product line to improve recommendations and increase upselling for department.
  • Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
  • Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
  • Managed team of associates in cosmetics department to achieve and maintain highest standards of customer service.
  • Led and motivated a team of beauty consultants to consistently exceed sales targets and performance goals.
  • Collaborated with store management to develop successful in-store events, driving foot traffic and brand awareness.

Education

Esthetician - Esthetics

Northwest College of Beauty
09-2024

Skills

  • Event planning
  • Operations management
  • Customer loyalty
  • Sales coaching
  • Teamwork and collaboration

Timeline

Merchandise Manager

Ulta
11.2024 - Current

Owner

Fabulash Designs
09.2024 - Current

Manager

MAC Cosmetics
01.2020 - 02.2021

Manager

Macy's
06.2015 - 01.2020

Esthetician - Esthetics

Northwest College of Beauty

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