Erica Gaines
Albany,GA
Summary
Dynamic Merchandise Manager with proven expertise at Five Below in inventory management and team leadership. Skilled in optimizing retail displays and driving sales through strategic planning. Adept at training staff and enhancing customer service, consistently achieving KPIs while fostering a collaborative team environment. Committed to excellence in merchandise presentation and stock management.
Overview
2027
2027
years of professional experience
Work History
Merchandise Manager
Five Below
Albany
2022 - Current
- Merchandising & Sets: Responsible for setting up and maintaining the Now, Style, Room, Tech, and Party sections according to company planograms.
- Inventory & Operations: Manages stock flow, including processing shipments, managing store security, and performing opening/closing procedures.
- Leadership & Sales: Acts as Manager on Duty, leading the sales team to "Wow the Customer" and driving Key Performance Indicators (KPIs).
- Training: Supports onboarding and training of associates regarding store procedures and product knowledge.
Stocker
Walmart
Albany Ga
2018 - 2019
- Stocked shelves efficiently, ensuring products remained organized and accessible.
- Assisted in inventory management, monitoring stock levels for timely replenishment.
- Collaborated with team members to maintain store cleanliness and safety standards.
- Operated equipment, including pallet jacks, to facilitate product movement and storage.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Performed inventory control, such as counting, and stocking merchandise.
- Conducted regular inventory checks to support loss prevention efforts and accuracy in stock records.
Education
High School Diploma -
Westover Comprehensive High School
Albany GaSkills
Inventory management
Merchandise presentation
Merchandise allocation
Retail display setup
Inventory control
Stock replenishment
Sales analysis
Seasonal planning
Data-driven decision making
Shipment processing
Stockroom organization
Product pricing
Competitor analysis
Report generation
Product assortment planning
Maintaining stock levels
Store layout optimization
Stock management
Pricing strategy
Record preparation
Retailer event coordination
Sales floor resets
Visual display standards
Fixture updates
Team leadership
Customer service
Coaching and mentoring
Staff training
Pricing updates
Purchase orders
Strategic planning
Document preparation
Basic mathematics
Teamwork
Teamwork and collaboration
Problem-solving
Multitasking
Reliability
Excellent communication
Timeline
Merchandise Manager
Five Below
2022 - Current
Stocker
Walmart
2018 - 2019
High School Diploma -
Westover Comprehensive High School