Alexandra Hetherington
Asheville
Summary
Motivated professional offering proficiency in data entry combined with strong customer service and analytical skills.
Aptitude for problem-solving and managing concurrent, competing projects.
Highly reliable and adaptable to changing needs, with strong communication and organization skills.
Overview
7
7
years of professional experience
Work History
Absentee Data Clerk
Buncombe County Board of Elections
Asheville, NC
01.2026 - Current
- Accurately entering voter data from absentee request forms into the state database.
- Reviewing and filing returned ballot envelopes; assisting with mailing out ballots and other time-sensitive forms.
- Answering phone calls and assisting voters with absentee procedures.
- Assisting with updating and filing voter records, and other duties as assigned.
- Complying with strict security policies regarding confidential voter information.
- Assisting other Absentee team members at weekly Board Meetings.
Youth Mentor Volunteer
New Americans Program
Asheville, NC
01.2026 - Current
- Regularly scheduling meetings with an assigned mentee to assist in goal-setting and personal development opportunities.
- Communicating themes of each meeting with the mentee's family and case manager, documenting key details in weekly report form.
- Collaborating with mentee to develop personalized plans to address specific needs.
Classroom Assistant Volunteer
Community InfoSource
Glasgow, UK
02.2025 - 10.2026
- Supported classroom activities and helped create a positive learning environment for adult students of various backgrounds and English proficiencies.
- Assisted the instructor in presenting engaging lesson plans and instructional materials tailored to groups' interests and needs.
- Eventually led English language classes for beginner and intermediate learners.
Server
Zhima
Glasgow, Scotland
10.2024 - 02.2025
- Performed full service responsibilities at a busy restaurant in central Glasgow.
- Delivered attentive, efficient customer service throughout each step of service.
Server
Tupelo Honey
Asheville, North Carolina
03.2024 - 09.2024
- Delivered punctual customer service in a fast-paced locale in downtown Asheville. This role required consistent communication among staff members, strong work ethic and ability to efficiently perform hospitality tasks in a busy environment.
Server
Racca's
Casper, Wyoming
09.2023 - 11.2023
- Held a seasonal, full-time server position in a locally-loved Italian restaurant while designing an independent research project based in Wyoming.
Server
Jacoby's Restaurant & Mercantile
Austin, Texas
05.2022 - 09.2023
- Performed service responsibilities in a ranch-to-table restaurant with frequent large events and a focus on locally-sourced products.
- Trained new servers on menu details, service standards and restaurant procedures.
Server
Il Brutto
Austin, Texas
10.2021 - 05.2022
- Held a fine-dining server position in a lively, popular Italian restaurant in East Austin.
Server
Pelon's
Austin, Texas
11.2019 - 08.2021
- Held a server position in a popular restaurant located in one of Austin's liveliest music districts.
Education
M.D. - Sociolinguistics
University of Glasgow
Glasgow, UK09-2025
BA - Linguistics
University of Texas at Austin
12-2022
Skills
- Data entry
- Research and review
- File management
- Report generation
- Microsoft Office proficiency
- Administrative support
- Customer service
- Hospitality
- Community engagement work
Languages
Italian
Professional Working
Timeline
Absentee Data Clerk
Buncombe County Board of Elections
01.2026 - Current
Youth Mentor Volunteer
New Americans Program
01.2026 - Current
Classroom Assistant Volunteer
Community InfoSource
02.2025 - 10.2026
Server
Zhima
10.2024 - 02.2025
Server
Tupelo Honey
03.2024 - 09.2024
Server
Racca's
09.2023 - 11.2023
Server
Jacoby's Restaurant & Mercantile
05.2022 - 09.2023
Server
Il Brutto
10.2021 - 05.2022
Server
Pelon's
11.2019 - 08.2021
BA - Linguistics
University of Texas at Austin
M.D. - Sociolinguistics
University of Glasgow