Alexandra Hill
Alexandria Virginia ,VA
Summary
Accomplished Shift Supervisor with a proven track record at USP Tactical Galls Llc, specializing in staff management and workplace safety. Excelled in elevating customer satisfaction rates through effective employee training and inventory control. Demonstrated expertise in cash handling and staff motivation, ensuring operational excellence and adherence to safety protocols.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
USP Tactical Galls Llc
Fort Belvoir, VA
08.2018 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Education
Bachelor Of Science In Commerce - Accounting
Saint Louis University
Baguio City Philippines 10.1983
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Cash handling expertise
- Staff Motivation
- Inventory control and record keeping
- Safety understanding
- Inventory Control
Languages
German ,Tagalog
Professional Working
Timeline
Shift Supervisor
USP Tactical Galls Llc
08.2018 - Current
Bachelor Of Science In Commerce - Accounting
Saint Louis University