Alexandra Jones
Columbus,OH
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
19
19
years of professional experience
Work History
Account Manager
Big Sandy Superstores
06.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
In home design sales Manager
Best Buy
03.2018 - 04.2023
- Outside sales I provide sales solutions to best meet client needs in their home
- Build and foster relationships with the external marketplace to create new business and have awareness of resources available to bring project plans to completion.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Appliance Sales Specialist
Best Buy
10.2004 - 03.2018
- Aide individual and store sales to ensure all targets are achieved
- Responsible for providing positive buying experience for customers
- Manage appliance sales from beginning to end to ensure there is a seamless experience for our customers
- Responsible for Building orders and manage any issues that may arise throughout the process
- Building and maintaining relationships with builders to drive that business.
Education
High School Diploma - General Studies
Whetstone High School
06.1998
Skills
- Business Development
- Contract Negotiation
- Campaign Execution
- Market Forecasting
- Revenue Generation
- Customer Service
- Lead Development
- Account Development
- Client Relationship Management
- Account Management
- Revenue Growth
- Goals and Performance
Accomplishments
- Presidents Club 1.5 Million in sales.
- Achievers
Timeline
Account Manager
Big Sandy Superstores
06.2023 - Current
In home design sales Manager
Best Buy
03.2018 - 04.2023
Appliance Sales Specialist
Best Buy
10.2004 - 03.2018
High School Diploma - General Studies
Whetstone High School
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