Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Joyce

Andover,NY

Summary

Knowledgeable Teller with solid background, known for efficient transaction processing and excellent customer service. Proven ability to enhance customer satisfaction and streamline operations in fast-paced environment. Demonstrated proficiency in cash handling and banking software, with strong attention to detail and communication skills.

Overview

12
12
years of professional experience

Work History

Teller 2

Community Bank NA
06.2020 - Current
  • ATM custodian (daily maintenance & weekly balance/fill)
  • Complete audit duties such as assemble 'Welcome Kits,' report gift inventory weekly, maintenance branch ATM daily & review monthly Dormant Account reports.
  • Back-up Head Teller experience
  • Balance cash drawer daily and resolve discrepancies to provide accurate data regarding cash flow.
  • Promote a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Manage high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.


Bartender

Wellsville Brewing Company
04.2019 - 03.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Teller 2

Steuben Trust Comapny
02.2017 - 06.2020
  • Very similar to current position at CBNA

Head Cashier

Giant Food Mart
11.2013 - 05.2017
  • Educated employees on register use, merchandising, and customer service.

Education

No Degree - Business Administration

Alfred State College
Alfred, NY

Skills

  • Strong work ethic
  • Professionalism and courtesy
  • Approachable
  • Cash handling and management
  • Friendly
  • Transaction processing accuracy
  • Cash handling expertise
  • Cash drawer balancing
  • Compliance, banking laws, and regulations

Timeline

Teller 2

Community Bank NA
06.2020 - Current

Bartender

Wellsville Brewing Company
04.2019 - 03.2025

Teller 2

Steuben Trust Comapny
02.2017 - 06.2020

Head Cashier

Giant Food Mart
11.2013 - 05.2017

No Degree - Business Administration

Alfred State College

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Alexandra Joyce