Alexandra Joyce
Andover,NY
Summary
Knowledgeable Teller with solid background, known for efficient transaction processing and excellent customer service. Proven ability to enhance customer satisfaction and streamline operations in fast-paced environment. Demonstrated proficiency in cash handling and banking software, with strong attention to detail and communication skills.
Overview
12
12
years of professional experience
Work History
Teller 2
Community Bank NA
Wellsville, NY
06.2020 - Current
- ATM custodian (daily maintenance & weekly balance/fill)
- Complete audit duties such as assemble 'Welcome Kits,' report gift inventory weekly, maintenance branch ATM daily & review monthly Dormant Account reports.
- Back-up Head Teller experience
- Balance cash drawer daily and resolve discrepancies to provide accurate data regarding cash flow.
- Promote a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Manage high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Bartender
Wellsville Brewing Company
Wellsville, NY
04.2019 - 03.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Teller 2
Steuben Trust Comapny
Wellsville, NY
02.2017 - 06.2020
- Very similar to current position at CBNA
Head Cashier
Giant Food Mart
Wellsville, NY
11.2013 - 05.2017
- Educated employees on register use, merchandising, and customer service.
Education
No Degree - Business Administration
Alfred State College
Alfred, NYSkills
- Strong work ethic
- Professionalism and courtesy
- Approachable
- Cash handling and management
- Friendly
- Transaction processing accuracy
- Cash handling expertise
- Cash drawer balancing
- Compliance, banking laws, and regulations
Timeline
Teller 2
Community Bank NA
06.2020 - Current
Bartender
Wellsville Brewing Company
04.2019 - 03.2025
Teller 2
Steuben Trust Comapny
02.2017 - 06.2020
Head Cashier
Giant Food Mart
11.2013 - 05.2017
No Degree - Business Administration
Alfred State College