Alexandra Levis
Washington,DC
Summary
Experienced and motivated Outside Property Claims Adjuster committed to providing excellent customer service with an empathetic approach while guiding policyholders through the claims process. Produced successful resolutions for all claims by utilizing aptitude for analytical problem solving, investigative research and negotiation between involved parties with customer focus at the forefront. Passionately eager to expand professional and educational goals while making positive contributions to a team environment within an esteemed company.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sr. Property Field Adjuster
Progressive
09.2023 - 09.2025
- Successfully settled large losses over $200k, handling all aspects of the claims process to their completion.
- Determined reasonable settlements using experience, independent judgment, building/contents estimating software, appraisals, validated contractor estimates, weighed repairability vs replacement cost benefit analysis and worked directly with independent adjusters.
- Advanced technical skills in Xactimate as well as a broad knowledge of innovative technologies
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
- Developed and maintained working relationships with vendors and contractors to assist in prompt claims handling.
Property Claims Professional II
Erie Insurance
10.2022 - 05.2023
- Experience handling Personal Insurance and Business Insurance Property Losses
- Completed onsite and virtual inspection of losses, gathered evidence, reports and related facts of loss necessary to determine coverage and create an appropriate scope of damages.
- Advanced skills in Symbility and partner CoreLogic technologies
- Presented settlements directly to customers and effectively reviewed detailed repair estimates in an effort to provide a clear understanding of the scope of work for their property.
Outside Property Professional
Travelers Insurance
06.2019 - 10.2022
- Prepared sketch of floor plan and roofline and entered data into Xactimate to develop itemized scope of damages along personal and business lines.
- Serviced personal and business property claims in six Maryland counties (Montgomery County, Prince George’s County, Charles County, Anne Arundel County, St. Mary’s County, Calvert County)
- Mentored several entry level property adjusters, assisting with their development of technical, communication skills. Mentorship roles included reviewing coverage analysis, field inspection documentation and estimates for accuracy before giving final approval.
- Self-motivated, with a strong sense of personal responsibility.
Technical Information Specialist II
HeiTech Services Inc.
04.2018 - 06.2019
- Performed quality control checks on PMA, IDE and 510k medical device submissions sent to the FDA
- Successfully maintained the inspection process of FDA documents, analyzed 500 documents per week with strict accuracy.
Records Management Specialist II
AMTIS (HeiTech) Inc.
07.2017 - 04.2018
- Created multiple standard operating procedures for the purpose of streamlining previous project workflow to improve compliance with FDA’s contract demands.
- Regularly communicated with government personnel, stakeholders and direct customers regarding quality related issues, troubleshooting any problems and taking appropriate corrective actions.
Education
B.S. - International Studies, Business Administration
Frostburg State University
Frostburg, MD05.2017
Skills
- Claims processing
- Policy interpretation
- Legal compliance
- Claims investigation
Certification
- Florida Adjusting License- 2023-Current.
Timeline
Sr. Property Field Adjuster
Progressive
09.2023 - 09.2025
Property Claims Professional II
Erie Insurance
10.2022 - 05.2023
Outside Property Professional
Travelers Insurance
06.2019 - 10.2022
Technical Information Specialist II
HeiTech Services Inc.
04.2018 - 06.2019
Records Management Specialist II
AMTIS (HeiTech) Inc.
07.2017 - 04.2018
B.S. - International Studies, Business Administration
Frostburg State University
Similar Profiles
Romayra E. WarnerRomayra E. Warner
Bilingual (English/Spanish) Claims Representative at ProgressiveBilingual (English/Spanish) Claims Representative at Progressive
Keyona HarrisKeyona Harris
Claims Generalist Associate at ProgressiveClaims Generalist Associate at Progressive
Arhianna RussellArhianna Russell
Sales Consultant at ProgressiveSales Consultant at Progressive
Frank SmithFrank Smith
Line Cook at FoghillLine Cook at Foghill
STEPHAN L. JOHNSON, SR.STEPHAN L. JOHNSON, SR.
Interim Controller at Chartwells Higher EducationInterim Controller at Chartwells Higher Education