Curtis Harrop
Fairborn,OH
Summary
Insurance Adjuster skilled in investigating and analyzing property claims. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication and customers service skills demonstrated through 22 years of experience.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Property Field Claims Adjuster
Ohio Mutual Insurance
11.2017 - Current
- Enhanced claim resolution speed by efficiently investigating and assessing damages in the field.
- Maintain a strong understanding of policy coverages and applied this knowledge to accurately assess claim eligibility.
- Collaborate with other adjusters, contractors, and engineers to ensure accurate evaluations of complex claims situations.
- Streamline workflow processes by effectively prioritizing assignments based on urgency and complexity levels.
- Support company growth by mentoring new hires in field adjusting best practices and procedures.
- Efficiently manage a high volume of daily claims without compromising quality or customer service standards.
- Reduce claim processing time through prompt communication with policyholders, witnesses, and other involved parties.
- Improve customer satisfaction ratings by providing empathetic and professional assistance during the claims process.
- Increase accuracy of damage assessments by utilizing advanced technology for documentation and measurement purposes.
Catastrophe Property Claims Adjuster
Farmers Insurance Company
11.2013 - 11.2017
- Achieved timely resolution of property claims by investigating, evaluating, and settling a variety of cases.
- Streamlined the claims process for increased efficiency by consistently updating claim files and maintaining accurate records.
- Enhanced customer satisfaction with prompt communication and consistent follow-up on claim status updates.
- Reduced company expenses by accurately determining coverage and negotiating cost-effective settlements with policyholders.
- Traveled to different states to assist with property claims during various weather events.
- Conducted thorough inspections to document property damages, resulting in accurate claim evaluations.
- Maintained compliance with state regulations and company guidelines through diligent adherence to policies and procedures.
Education
Bachelor of Arts - Psychology
Wright State University
Dayton, OH08.2001
Skills
- Policy Interpretation
- Professional ethics
- Caseload Management
- Claims Investigation
- Property Inspection
- Damage Assessment
- Estimating Repair Costs
- Claims Processing
- Large Loss Claims Handling
- Commercial Lines Claims Handling
- Personal Lines Claims Handling
- Catastrophe Claims Handling
Accomplishments
Military Veteran
Certification
AIC Designation - Associate In Claims
Timeline
Property Field Claims Adjuster
Ohio Mutual Insurance
11.2017 - Current
Catastrophe Property Claims Adjuster
Farmers Insurance Company
11.2013 - 11.2017
Bachelor of Arts - Psychology
Wright State University
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