Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alexandra Jeffs-McRae

Lindon

Summary

Dynamic Program Director at Fit To Recover with a proven track record in community engagement and staff development. Expert in program leadership and relationship building, successfully enhancing productivity and client satisfaction. Skilled in nonprofit fundraising and strategic planning, fostering strong partnerships to drive impactful outreach initiatives.

Overview

17
17
years of professional experience

Work History

Program Director

Fit To Recover
01.2023 - Current
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Recruited and trained staff and volunteers to upgrade collective team skills.
  • Mentored team members for professional development, resulting in increased productivity and job satisfaction.
  • Provided ongoing direction and leadership for program operations.
  • Monitored program performance to identify areas for improvement.
  • Manage budgeting, quarterly reporting, and social media presence.
  • Advanced community outreach efforts by forging strong relationships with local partners.

Owner / Master Aesthetician & Lash/Brow Artist

Omnia Beauty - Owner
02.2010 - 11.2022
  • Founded and operate a mobile/home spa business providing beauty and wellness services.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and waxing techniques.
  • Advised clients on proper home-care regimens.
  • Increased customer loyalty, providing exceptional aftercare advice and follow-up support.

3rd Keyholder Associate

Claire’s
02.2022 - 09.2022
  • Addressed customer inquiries and concerns promptly, resolving issues effectively to maintain loyalty and satisfaction.
  • Conducted regular inventory audits to maintain accurate stock counts and prevent loss or theft of merchandise.
  • Coordinated staff scheduling to ensure adequate coverage during peak hours without exceeding labor budgets.
  • Managed cash register operations accurately, ensuring timely transactions and minimal errors.
  • Supervised store operations including register balancing, merchandising, and staff support.
  • Handled daily reporting, inventory management, and customer service.

Master Esthetician

Various Salons & Spas – Utah 2008 – 2022
07.2008 - 02.2022
  • Increased repeat business through exceptional customer service and follow-up appointments.
  • Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
  • Mentored junior estheticians, sharing expertise in advanced skincare techniques and best practices for client care.
  • Developed customized at-home skincare routines for clients to maintain results between appointments.
  • Mastered various body treatments such as body wraps, scrubs, and cellulite reduction therapies for diverse clientele needs.
  • Developed customized facial treatments for individual clients to address specific skin care needs.

Education

Bachelor of Science - Communications And Business Management Minor

Utah Valley University
Orem, UT
12-2027

No Degree - Master Esthetics Program

Echelon Edge Academy of Hair And Skin
Draper
05-2008

Skills

  • Relationship building
  • Effective leader
  • Program leadership
  • Staff development
  • Organizational leadership
  • Task delegation
  • Group and individual instruction
  • Recruitment and hiring
  • Nonprofit fundraising
  • Community engagement
  • Community outreach
  • Program planning

Accomplishments

CPSS certified (2024)

Master Esthetician License (2028-Present)

Forklift Certified

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 7-10 staff members.

Timeline

Program Director

Fit To Recover
01.2023 - Current

3rd Keyholder Associate

Claire’s
02.2022 - 09.2022

Owner / Master Aesthetician & Lash/Brow Artist

Omnia Beauty - Owner
02.2010 - 11.2022

Master Esthetician

Various Salons & Spas – Utah 2008 – 2022
07.2008 - 02.2022

Bachelor of Science - Communications And Business Management Minor

Utah Valley University

No Degree - Master Esthetics Program

Echelon Edge Academy of Hair And Skin

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