Alexandra Miranda
Boonton
Summary
Knowledgeable with background in coordinating patient care and ensuring seamless communication between medical staff and patients. Consistently recognized for improving patient satisfaction through efficient scheduling and compassionate interaction. Demonstrated ability to manage patient records and facilitate smooth operational workflows. Fluent in Spanish and English
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Paradigm Clinical Services
06.2021 - Current
- Performed administrative duties such as scheduling, Accept New Referrals and Incoming Emails
- Served as point of contact for Nurses and Pharmacy, also patients and nurses
- Maintained Patients records
- On call
- Answered incoming calls, scheduled appointments and filed medical records.
- Resolved customer complaints using established follow-up procedures.
- Managed incoming calls from patients, directing them appropriately while maintaining confidentiality at all times.
Sales Representative
Alora spa
12.2020 - 06.2021
- Identified sales opportunities and acted on leads
- Made outbound calls to prospective customers
- Provided outstanding customer service
- Managed customer escalations
- Set up sales appointments with clients
- Answered product and service related questions
Education
No Degree - Nursing
County College of Morris
Randolph Township, NJ06-2029
High school diploma -
Morris Knolls High School
Boonton, NJ06.2020
Skills
- Microsoft Office
- Appointment scheduling
- Patient confidentiality
- Electronic records management
- Customer service
- Patient documentation
- HIPAA compliance
Certification
- Driver's License
- BLS Certification, 10/01/24, 10/01/26
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
Spanish
Native or Bilingual
Timeline
Patient Coordinator
Paradigm Clinical Services
06.2021 - Current
Sales Representative
Alora spa
12.2020 - 06.2021
High school diploma -
Morris Knolls High School
- Driver's License
- BLS Certification, 10/01/24, 10/01/26
No Degree - Nursing
County College of Morris
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