Alexandra M. Martinez
Frostproof,FL
Summary
Professional property management specialist with extensive knowledge in asset management, tenant relations, and financial oversight. Demonstrates strong focus on team collaboration and achieving results, ensuring seamless operations and high tenant satisfaction. Adept at navigating changing needs, with key skills in contract negotiation, budget management, and property maintenance. Reliable, adaptable, and driven to maximize property value and performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Executive Property Manager
Carteret Management
07.2024 - Current
- Organized community events for residents, fostering a sense of belonging within the properties managed.
- Led cross-functional team collaboration efforts to ensure seamless integration between sales, finance, legal departments.
- Ensured regulatory compliance by staying up-to-date on industry laws and regulations pertaining to property management practices.
- Implemented strategic marketing initiatives to boost property visibility and drive occupancy rates.
- Managed financials, including budgeting, forecasting, and expense tracking, to optimize profitability.
- Enhanced tenant satisfaction by promptly addressing concerns and implementing effective solutions.
- Maximized ROI by effectively managing capital expenditures on maintenance projects and renovations.
- Collaborated with cross-functional teams to develop innovative strategies for portfolio growth and expansion.
- Reduced vacancy rates through targeted marketing efforts aimed at attracting desirable tenant demographics.
- Developed strong relationships with vendors, securing competitive pricing for maintenance services.
- Increased revenue through proactive rent collection efforts and timely resolution of delinquent accounts.
Senior MGC
ChenMed - Dedicated Senior Medical Center
01.2023 - 01.2024
- Work as an outside healthcare sales representative who’s responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners, and senior-focused businesses to enroll new patients to our clinics.
- Maintained a close rate of 100% of new member admissions and over 99% certified first appointment completions over the course of 3-month period.
- Trusted to manage a partnership with Brokers and agents.
- Helped to improve the teamwork environment and positive culture within my teammates.
- Established a strong presence within the community by improving brand awareness, and current patient retention.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Property Manager
Picerne Real Estates Group
01.2013 - 01.2022
- Responsible for Staffing, training, and managing all employees from maintenance to leasing consultants.
- Coordinated with legal counsel to handle eviction processes smoothly and professionally.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
- Positive motivator, enforce proper company policies and procedures.
- Responsible for monthly scheduling, staff meetings, employee performance reviews, and maintaining employee personnel files.
- Oversee all properties operations, ensure prompt work order completion or follow up with residents if delayed, move-in/move-out and market ready unit inspections.
- Train and motivate leasing staff to complete apartment leasing and resident renewals, and review application files for approval/rejection.
- Responsible for creating and implementing marketing plans, maintaining rental rates comparable with market rates.
- In charge to keep availability low and maintain high occupancies, to generate the projected revenue.
- In charge to provide monthly resident activities and handle resident complaints/problems in a professional and timely fashion manner.
- Responsible for ensuring rent collection within deadlines, issue 3-day legal notices, NSF’s, evictions, stipulations, and submit delinquent accounts to collections agencies.
- In charge of writing daily reports, payroll and bonuses, projected occupancy, monthly variance report.
- Responsible for accounting, conducting bank deposits, refund & liability, petty cash reconciliation, invoice vouching/batching, check requests and month end.
- Responsible for tracking budget Management, minimizing expenses to stay within monthly budget, comparison shop and price negotiation with vendors, record all expenses in budget logbook, input on annual budgets and capital improvements.
Education
MBA & MHA: Master of Business Administration - Health Organizations Management
Columbia Centro Universitario
Caguas, P.R.01.2009
Bachelor’s degree in education - Kindergarten to Third Grade with major in Special Education
University of Puerto Rico
Rio Piedras, PR01.2005
Skills
- Effective collaboration management
- Effective team collaboration
- Property inspections
- Operations management
- Contract administration
- Customer service
- Portfolio oversight
- Budget management skills
- Regulatory compliance
- Property management experience
- Leasing management
- Staff supervision
- Background in property management
- Crisis management
- Teamwork
- Administrative oversight
- Reliability
- Vendor management
- Excellent communication
- Collection management proficiency
- Critical thinking
- Teamwork and collaboration
- Clear communication
- Problem-solving
- Team collaboration
- Time management
- Customer service-focused
- Attention to detail
- Interpersonal skills
- Problem-solving abilities
- Conflict resolution
- Multitasking
- Multitasking Abilities
- Adaptability and flexibility
- Decision-making
- Effective communication
- Creative and adaptable
- Relationship building
- Financial budgeting and reporting
- Staff management
- Professionalism
- Risk assessment
- Administrative leadership
Certification
- OSHA Annual Certification Fair Housing- State of Florida
- Compliance, Ethics, and Fraud for Sales Professionals
Languages
Spanish
Native or Bilingual
Timeline
Executive Property Manager
Carteret Management
07.2024 - Current
Senior MGC
ChenMed - Dedicated Senior Medical Center
01.2023 - 01.2024
Property Manager
Picerne Real Estates Group
01.2013 - 01.2022
Bachelor’s degree in education - Kindergarten to Third Grade with major in Special Education
University of Puerto Rico
MBA & MHA: Master of Business Administration - Health Organizations Management
Columbia Centro Universitario
Similar Profiles
Erik RosaErik Rosa
Maintenance Supervisor at Carteret ManagementMaintenance Supervisor at Carteret Management
Ja'hdaiah GonyeaJa'hdaiah Gonyea
Property Manager at Carteret ManagementProperty Manager at Carteret Management
Whitney MayerWhitney Mayer
Kindergarten Teacher at Carteret County Public School SystemKindergarten Teacher at Carteret County Public School System
Roberto LopezRoberto Lopez
Batch Plant Operator at Valmont Industries, Inc.Batch Plant Operator at Valmont Industries, Inc.
Harper HensonHarper Henson
Landscape Worker at MM Landscaping LLCLandscape Worker at MM Landscaping LLC