ALEXANDRA NAVAJAS
Miami,Florida
Overview
3
3
years of professional experience
Work History
Receptionist
Uni K Wax
04.2023 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
SHIFT LEAD
Smoothie King
11.2021 - 01.2023
- Completed store opening and closing procedures
- Trained and mentored new employees to maximize team performance
- Responded to and resolved customer questions and concerns
- Kept employees operating productively and working on task to meet business and customer needs
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
RECEPTIONIST
Office Pro Installations
05.2021 - 11.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Kept reception area clean and neat to give visitors positive first impression
- Confirmed appointments, communicated with clients and updated client records
- Answered telephone system and directed calls accordingly
- Managed multiple tasks and met time-sensitive deadlines
Education
High School Diploma -
John A. Ferguson Senior High School
06.2024
Skills
- Adaptive Team Player
- Cash Management
- Effective Customer Upselling
- Food Safety & Sanitation
- Multitasking & Time Management
- Problem Solving Abilities
- Product Organization
- Receptionist Duties
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Uni K Wax
04.2023 - 02.2024
SHIFT LEAD
Smoothie King
11.2021 - 01.2023
RECEPTIONIST
Office Pro Installations
05.2021 - 11.2021
High School Diploma -
John A. Ferguson Senior High School