Alexandra Neal
Charlotte,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bank teller position. Ready to help team achieve company goals.
Overview
1
1
Certification
Work History
Administrative Assistant
Global Precision Logistics
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Customer Service Representative
Concentrix
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Customer Service Representative
Vanguard
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Education
High School Diploma -
Central Cabarrus High School
Concord, NC06.2019
Skills
- Appointment Scheduling
- Document Control
- Cash Counting
- Complaint Resolution
- Customer Relationship Management
- Customer Service
- Active listening
- Account Updating
- Multitasking
- Excellent Communication
- Interpersonal Skills
- Time Management
Certification
- Bankwork$, Goodwill - January 2024
Timeline
Administrative Assistant
Global Precision Logistics
Customer Service Representative
Concentrix
Customer Service Representative
Vanguard
High School Diploma -
Central Cabarrus High School
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