Alexandra Oseguera
Tooele
Summary
Dynamic and bilingual professional with a proven track record in beverage preparation and customer service excellence. At Haagen Dazs, enhanced team efficiency through effective training and maintained high standards of cleanliness. Demonstrates strong communication skills and a friendly demeanor, adept at upselling and improving customer experiences. Skilled in both English and Spanish, ensuring broad customer engagement.
Overview
4
4
years of professional experience
Work History
Haagen Dazs / Ice Cream Shop
Haagen Dazs
11.2023 - Current
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Improved team efficiency by assisting with the training of new staff members in ice cream making techniques.
- Offered samples of new ice cream flavors to customers.
- Maximized product consistency by following established recipes and measuring ingredients accurately.
China Town Super Market
Cashier/Stocker
09.2022 - 03.2023
- I offered customers information about upcoming promotions and available items.
- Had to keep clean, organized and well-stocked checkout areas.
- Stocked store shelves and end-caps with merchandise.
- Bagged, boxed or wrapped products for customers.
- Counted and secured cash to maintain accurate register totals.
- Fixed checkout merchandise displays with continuous resets during down periods.
- Enhanced shopping experiences, directing or escorting to product locations on the sales floor.
- Redeemed coupons, loyalty points and benefits for purchased items.
Bubbles Drinks and More
Cashier/barista
04.2021 - 01.2023
- Prepared and served coffee, tea and hot chocolate.
- Restocked bar line for fast service capabilities.
- Cleaned and sanitized work areas and utensils
- Suggested food and pastry items to complement beverage orders.
- Received and processed customer payments.
- Took customers orders and conveyed to team members for preparation.
- Prepared ingredients at shift open between busy periods.
- Checked dinning areas frequently to take care of spills, collect discarded down tables.
Education
High School Diploma -
Kearns High School
5525 S Cougar Ln Salt Lake City, UT 84118 United 05-2024
Skills
- Beverage preparation
- Dinning room maintenance
- Positive and professional
- Strong communication
- Opening and closing coordination
- Supply restocking
- Keeping place clean and tidy
- Good with customers
- Good at upselling
- Friendly and get along well with employees am working with
- Fluent in English & Spanish
Timeline
Haagen Dazs / Ice Cream Shop
Haagen Dazs
11.2023 - Current
China Town Super Market
Cashier/Stocker
09.2022 - 03.2023
Bubbles Drinks and More
Cashier/barista
04.2021 - 01.2023
High School Diploma -
Kearns High School