Alexandra Pabon-Chaar
Plantation,FL
Summary
Dedicated behavioral neuroscience student at Broward College, pursuing an Associate of Arts in Behavioral Science (expected Fall 2025). Experienced in customer service, hospitality management, and team leadership, with a strong commitment to gaining practical experience in healthcare and community service. Seeking opportunities to apply interpersonal skills and academic knowledge in volunteer and shadowing roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender/Server
Bonefish Grill Restaurants
07.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Hospitality Shift Leader
Pei Wei Asian Diner
01.2020 - 06.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Cashier Team Lead
Pei Wei Asian Diner
08.2019 - 01.2020
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Operated POS cash register and equipment to collect payments.
Cashier
Garage Clothing Store
01.2018 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts - Behavioral Neuroscience
Broward College
Fort Lauderdale, FL08-2025
Skills
- Conflict de-escalation
- Teamwork and collaboration
- Multitasking and organization
- Goal-oriented mindset
- Client rapport building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- The Florida Alliance to End Human Trafficking Training
Timeline
Bartender/Server
Bonefish Grill Restaurants
07.2021 - Current
Hospitality Shift Leader
Pei Wei Asian Diner
01.2020 - 06.2021
Cashier Team Lead
Pei Wei Asian Diner
08.2019 - 01.2020
Cashier
Garage Clothing Store
01.2018 - 10.2019
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- The Florida Alliance to End Human Trafficking Training
Associate of Arts - Behavioral Neuroscience
Broward College
Similar Profiles
Ronald (Tripp) LovelessRonald (Tripp) Loveless
Restaurant Team Member at Bonefish Grill RestaurantsRestaurant Team Member at Bonefish Grill Restaurants
Leigha PagliochiniLeigha Pagliochini
Server at Bonefish Grill RestaurantsServer at Bonefish Grill Restaurants
Cybil RobinsonCybil Robinson
Assistant Culinary Manager at Bonefish Grill RestaurantsAssistant Culinary Manager at Bonefish Grill Restaurants