Alexandra Panz
The Pickled Onion
Louisburg,NC
10
years of professional experience
Dynamic server/bartender with a strong focus on customer service, multitasking, and responsible alcohol service. Proven ability to create welcoming environments and enhance guest satisfaction.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Work History
Bartender
2 Years 3 Months- Maintained cleanliness and organization of bar area to ensure efficient service.
- Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and preparing cash drawers.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Restaurant Manager
1 Year 6 Months- Led daily operations to ensure exceptional guest experiences and high-quality service standards.
- Trained and mentored staff on menu knowledge, customer service skills, and operational procedures.
- Fostered teamwork through effective communication, resulting in improved morale and performance among team members.
- Developed employee schedules to align staffing levels with business demands and enhance efficiency.
Server/Bartender Shift Manager
6 Years 8 Months- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently, enhancing overall guest satisfaction.
- Trained new servers on menu knowledge and customer engagement techniques.
Education
Bachelor of Arts - Sociology
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Engaging personality
Responsible alcohol service
Complex Problem-solving
Timeline
Bartender
The Pickled Onion
07.2024 - CurrentRead More
Restaurant Manager
Longhorn Steakhouse
11.2022 - 05.2024Read More
Server/Bartender Shift Manager
Longhorn Steakhouse
03.2016 - 11.2022Read More
Southeastern Louisiana University
Bachelor of Arts from Sociology
Read More