Alexandra Perez
Westside GI
New York,NY
2
Languages
1
Certification
2
years of professional experience
Healthcare professional with a background in clinical and administrative tasks in fast-paced ambulatory care. Proven ability to serve as a vital communication link between patients and medical staff, ensuring clinical protocol to support seamless, and high quality care. Focused on efficiency, teamwork, and compliance.
Work History
Medical Assistant
1 Year 10 Months- Executed pre- and post-appointment outreach to optimize clinic scheduling, reduce no-show rates, and track patient recovery.
- Responded to mail where appropriate or distributed mail requiring attention to appropriate individual(s).
- Screened telephone calls, responded to standard queries and/or directed the caller to the appropriate department for response.
- Maintained record of patient's files and billing.
- Coordinated medical staff schedule, optimizing proper shift distribution, and ensuring real time floor coverage.
- Meticulously documented pathology results using designated labs on medical software.
- Acquired patient medical history thoroughly, vital signs and CLIA waived test results before procedure initiated with a high-volume clinic serving 30+ patients daily.
- Supported Registered Nurses in the recovery bay by closely monitoring and discharging patients with clear post-operative instructions.
- Assisted physicians during complex GI procedures, including biopsies and specimen collection while maintaining clinical accuracy.
- Assessed patient compliance with strict preoperative protocols, verifying dietary adherence, bowel preparation and critical medication restrictions to help ensure procedural safety.
- Prepared specialized GI procedure rooms with precise instrumentation, ensuring sterile fields and compliance with infection control protocols.
- Optimized clinic workflow by coordinating complex patient schedules based on specific procedure types and physician availability.
- Managed the end-to-end collection, preparation, and tracking of stool samples and tissue biopsies.
- Instructed patients on pre-procedure guidelines and bowel prep compliance.
Target Team Member
1 Year 6 Months- Prioritize guest experience by providing the standard service
- Keep workplace clean and organized
- Have knowledge of fulfillment services related to enrolling in rewards and applying for credit/debit cards
- Work efficiently in a safe manner, complying with safety policies and practices
- Restocked merchandise, maintained zoning standards, and organized backroom inventory for easy retrieval.
- Operated register transactions accurately while resolving guest questions and payment issues.
Education
Medical Assistant
Associate of Arts - Psychology
Skills
Software & Technical: MS Office
Outlook
Google workspace
Electronic Health Records Management
Medical Software
Medical Administration
Effective communicator
Adaptable
Detail-oriented
Fast-learner
Patient scheduling
Medical terminology knowledge
Vital signs monitoring
EMR / EHR
Clinical documentation
Data entry
Patient assessments
Laboratory specimen collection
Professionalism and ethics
Patient relations
Specimen labeling
Certification
Registered Medical Assistant, American Medical Technologists
Basic Life Support, American Heart Association
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Westside GI
12.2024 - CurrentRead More
Target Team Member
Target
08.2024 - 02.2026Read More
Allen School of Health Sciences
Medical Assistant
Read More
Borough of Manhattan Community College
Associate of Arts from Psychology
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