Alexandra Rico
Miami,FL
Summary
Friendly Receptionist with a year background in professional settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for members of staff.
Overview
1
1
year of professional experience
Work History
Receptionist
El Dorado Furniture
Miami, Florida
03.2019 - 01.2020
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Operated multi-line telephone system.
- Made employee schedules and balanced maximum load levels when scheduling appointments.
- Scheduled and confirmed appointments and meetings.
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered questions about store policies and concerns to support positive customer experiences.
- Stocked merchandise each night, clearly labeling items, arranging according to size or color and preparing attractive displays.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Issued receipts and processed refunds, credits, or exchanges.
Education
High School Diploma -
Miami Arts Studio @Zelda Glazer 6-12
Miami, FL05.2019
No Degree - Pre-Medicine
Miami Dade College
MiamiSkills
- Customer/Client relations
- Professional demeanor
- Conflict Resolution
- Memorization and Recall
- Sorting and labeling
- Organization skills
- Telephone skills
- Scheduling
- Shorthand writing
- Multi-Line Telephone Systems
- Technical Support
- Strategic Planning
- Database administration
- Office management
- Bookkeeping
Timeline
Receptionist
El Dorado Furniture
03.2019 - 01.2020
High School Diploma -
Miami Arts Studio @Zelda Glazer 6-12
No Degree - Pre-Medicine
Miami Dade College