Summary
Overview
Work History
Education
Skills
Timeline
Waitress
Alexandra Rivera

Alexandra Rivera

Garfield,New Jersey

Summary

Hardworking College Student seeking employment. Bringing forth a motivated attitude and a variety of powerful skills. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Excellent time management skills combined with a superior knowledge of the customer service industry.

Overview

5
5
years of professional experience

Work History

Waitress

Henry's Diner
09.2023 - Current
  • Greeted customers in a friendly and professional manner
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
  • Memorized the menu and accurately answered customers' questions about menu items
  • Prepared tables for guests prior to their arrival, including setting up table linens and silverware
  • Multi-tasked efficiently to provide prompt and efficient service to all guests
  • Trained new employees and taught them to system of the diner and the proper use of entering the kitchen and running food

Teachers Assistant

Apple Montessori Schools
06.2025 - 08.2025
  • Assisted lead teacher in implementing individualized lesson plans for diverse learning needs.
  • Facilitated classroom activities to promote student engagement and foster a positive learning environment.
  • Supported assessment processes by monitoring student progress and providing feedback to educators.
  • Collaborated with team members to develop educational materials that enhance curriculum effectiveness.

Waitress

Marie's SeaFood
06.2024 - 08.2024
  • Greeted customers in a friendly and professional manner
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
  • Memorized the menu and accurately answered customers' questions about menu items
  • Employed by Maries throughout the summer before returning back to school

Crew Member

Golden Nugget Tavern
06.2020 - 08.2021
  • Demonstrated excellent customer service by consistently providing friendly and helpful assistance to guests
  • Maintained a clean and organized work area to ensure a safe and pleasant environment for customers and staff
  • Worked efficiently while under pressure to help the team meet tight deadlines

Education

High School Diploma -

Bergen Arts And Science Charter High School
Hackensack, NJ
06-2023

No Degree - Psychology

Rutgers University
New Brunswick, NJ
05-2027

Skills

  • Communication Skills
  • Fast Learner
  • Ability to Multitask
  • Ability to Work Under Pressure
  • Customer Service

Timeline

Teachers Assistant

Apple Montessori Schools
06.2025 - 08.2025

Waitress

Marie's SeaFood
06.2024 - 08.2024

Waitress

Henry's Diner
09.2023 - Current

Crew Member

Golden Nugget Tavern
06.2020 - 08.2021

High School Diploma -

Bergen Arts And Science Charter High School

No Degree - Psychology

Rutgers University

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Alexandra Rivera