Alexandra Santeliz
Orlando,FL
Summary
Adept at enhancing customer satisfaction and handling payments efficiently, I excelled as a Customer Service Cashier at Sanpar Enterprise LLC. Leveraging strong multitasking and a calm demeanor, I resolved complaints effectively, boosting client loyalty. My proficiency in cash register operation and commitment to reliability underscore my ability to contribute positively to fast-paced environments.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Sanpar Enterprise LLC
Orlando, FL
10.2022 - Current
- Greeted customers promptly and responded to questions.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Operated cash registers to process payments for goods and services.
- Resolved customer complaints in a professional manner.
- Processed customer payments quickly and returned exact change and receipts.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Maintained accurate records of transactions using the point-of-sale system.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Collected credit card and cash payments to complete transactions for customer orders.
- Maintained work area and kept cash drawer organized.
- Processed credit card transactions accurately and efficiently.
- Greeted customers and provided friendly customer service.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
Education
High School Diploma -
Freedom High School
Orlando, FL05-2027
Skills
- Customer satisfaction
- Time management
- Positive and professional
- Reliability and punctuality
- Calm demeanor
- Order coordination
- Multitasking and organization
- Customer complaint resolution
- Customer service
- Basic math
- Cash register operation
- Cash handling
- Product knowledge
Affiliations
- Sports
- School Activities in and out of school
- Church Youth Leader
Languages
Spanish
Professional
Timeline
Customer Service Cashier
Sanpar Enterprise LLC
10.2022 - Current
High School Diploma -
Freedom High School