Alexandra Schiro
Land O' Lakes,FL
Summary
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members. Always eager to learn new skills.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's Restaurant
Land O' Lakes, FL
05.2024 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Sales Associate
Banana Republic Factory Store
Wesley Chapel, Florida
07.2023 - 09.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
Shift Lead Manager
Culver's Restaurant
Land O' Lakes, FL
06.2022 - 05.2023
- Managed daily shift operations, checking all stations are properly maintained and prepared at all times and assigning team members to specific tasks.
- Trained new employees on procedures, policies, and job functions.
- Ensured compliance with all safety regulations during shifts.
- Monitored performance of staff to ensure quality standards were met.
- Resolved customer complaints in a timely and professional manner.
- Provided feedback to team members on their performance levels.
Education
GED -
Land O' Lakes High School
Land O' Lakes, FL09-2024
Skills
- Beverage Preparation
- Customer Engagement
- Order Management
- Inventory Restocking
- Customer Service
- Time Management
- Product Promotion
- Problem-Solving
- Cash Handling
- Valid Driver's License
- Teamwork and Collaboration
- Cleaning
- Flexible Schedule
- Heavy Lifting
- Crew Leadership
Timeline
Crew Member
McDonald's Restaurant
05.2024 - Current
Sales Associate
Banana Republic Factory Store
07.2023 - 09.2024
Shift Lead Manager
Culver's Restaurant
06.2022 - 05.2023
GED -
Land O' Lakes High School