Alexandra Schmatz
Port Ewen,NY
Summary
Skilled Phlebotomist and Business Owner with expertise in patient care and team leadership. Experienced in high-volume hospital settings, enhancing patient comfort through effective communication and advocacy. Proven track record in policy compliance and quality service delivery. Committed to improving healthcare workflows and maintaining patient privacy.
Overview
13
13
years of professional experience
Work History
Manager
The Bowery Dugout
Kingston, New York
06.2019 - Current
- Established standards for quality control, customer service, health and safety regulations.
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Trained workers in food preparation, money handling, and cleaning roles to enhance operational efficiency.
- Maintained industry knowledge to inform best practices and support operational standards.
Phlebotomist
Columbia Memorial Health
Hudson, New York
04.2021 - Current
- Collected blood samples from patients using proper phlebotomy techniques.
- Communicated with patients to explain procedures and alleviate concerns.
- Collaborated with laboratory staff to streamline specimen processing workflows.
- Maintained a clean, safe, and organized work environment.
Pharmacy Technician
Health Alliance Hospital
Kingston , ny
06.2015 - 12.2019
- Dispensed medications accurately to patients following hospital protocols.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Collaborated with healthcare staff to resolve medication-related issues promptly.
- Coordinated inventory management and stock replenishment to maintain optimal medication availability.
- Supported pharmacists in compounding sterile products according to state regulations, ensuring quality and safety.
- Monitored expiration dates on medications to ensure compliance with safety standards.
- Maintained cleanliness and organization of pharmacy workspace and equipment.
Waitress
Frank Guido's Little Italy
Kingston, New York
06.2013 - 06.2019
- Provided excellent customer service to enhance dining experiences.
- Maintained cleanliness of dining area to ensure a welcoming environment.
- Supported cash handling processes during busy shifts for accurate transactions.
- Demonstrated product knowledge to assist customers with menu selections.
- Maintained a professional attitude while working in a fast-paced environment.
Education
Associate of Science - Nursing Education
Columbia-Greene Community College
New York, NY05-2026
High School Diploma -
Catskill High School
Catskill, NY06-2005
Skills
- Venipuncture techniques
- Inventory management
- Patient care workflows
- Blood sample collection
- Healthcare team collaboration
Timeline
Phlebotomist
Columbia Memorial Health
04.2021 - Current
Manager
The Bowery Dugout
06.2019 - Current
Pharmacy Technician
Health Alliance Hospital
06.2015 - 12.2019
Waitress
Frank Guido's Little Italy
06.2013 - 06.2019
Associate of Science - Nursing Education
Columbia-Greene Community College
High School Diploma -
Catskill High School